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Swafford

PATRICIA M. SWAFFORD, PH.D.
Associate Professor of Management
Phone: 336.841.9578
Office: Wilson Commerce 339
pswaffor@highpoint.edu
Dr. Patricia Swafford, Associate Professor of Management, joined the Phillips School of Business in 2012 after serving as a visiting assistant professor at the Wake Forest University Schools of Business where she taught in both the undergraduate and graduate programs. She also taught at the University of Texas at Arlington College of Business where she received the Distinguished Teaching Innovation Award.

Before embarking on her academic career, Dr. Swafford gained practical experience in the business world working as a forecast analyst, a production / inventory control manager, and a logistics engineer. As a trained industrial engineer, she brings to HPU a valuable knowledge base and skill set that has greatly enhanced the preparation of our students who want to pursue careers in the operations and supply chain arenas. With her strong quantitative analysis skills, her business process modeling knowledge, and her ability to manage projects, Dr. Swafford knows how to make what some professionals call the “back end of the business” very cool!

Dr. Swafford’s research interests include supply chain management, service operations strategy, empirical research methods, and effective teaching methods. Her work has been published in the:

• International Journal of Operations and Production Management

• Journal of Service Science

• Journal of Marketing Channels

• International Journal of Production Economics

• Journal of Operation Management

She holds professional affiliations with the Decision Sciences Institute (DSI), the Production and Operations Management Society (POMS), and APICS – The Association for Operations Management.

Dr. Swafford earned her Ph.D. in Operations Management from the Georgia Institute of Technology (Georgia Tech), and her M.S. and B.S. in Industrial Engineering from Clemson University.










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