Office Of Counseling Services

Counseling Services

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COVID-19 – Update from Counseling Services to our students:

The safety and health of our community is always important to us.  We are taking the concerns associated with the coronavirus (COVID-19) very seriously and are closely monitoring the situation.  We are following the advice of the Centers for Disease Control (CDC) on the steps that they recommend to help prevent the spread of the disease.  We encourage you to follow the personal hygiene and social distancing recommendations of the CDC.

Guilford County issued a Shelter In Place Order as of Friday, March 27th at 5:00 p.m.  In addition, North Carolina Governor, Roy Cooper, signed and announced a Stay-At-Home Order for all of North Carolina beginning on Monday, March 30th.  Due to these orders and for the wellness of our community, we have changed our service model to best serve your needs, protect your health and ours, and  help to “flatten the curve”.  All counseling services will now be conducted via telebehavioral care online and by phone.   Our phone lines are answered during our normal business hours of Monday-Friday from 8:30-5:00 p.m.  We will be glad to speak with you about our services to see how we can best serve you.

Counseling Services providers are Board Licensed by the State of North Carolina and allow for our clinicians to provide clinical services to individuals who are currently in the state of North Carolina.

We thank you all for your patience, support, extra efforts, and openness as we have taken steps toward a new normal.  Change offers the opportunity to learn new skills, make mindful choices, lean on one another, and find courage to adapt.  Here is a link with a message from your High Point University Counseling Staff:

We encourage students to consider utilizing the following resources for those individuals seeking mental health services and resources while outside the state of North Carolina:

Find detailed listings for mental health professionals in the United States.

Enable My Future (EMF) provides real-time online mental health services. They offer a HIPAA-secure, private online platform.

Click the link below for more ideas on how to manage anxiety regarding COVID-19:

Click the link below for ways that you can help protect yourself from COVID-19:

Click on our Helpful Resources to find many more useful links!


Our Mission in Counseling Services at High Point University is simple:

We provide exceptional services and programming focused on student mental health. 

*Care – We demonstrate unconditional positive regard for each individual.

*Respect – We value the uniqueness of every student.

*Support – We support the community through advocacy, prevention, and educational outreach.

The Office of Counseling Services strives to provide comprehensive, developmental counseling services to all University students who may experience emotional, behavioral, and/or psychological concerns during college life. All clinical staff are North Carolina Board Licensed Clinical Mental Health Counselors or North Carolina Board Licensed Clinical Social Workers. We contract with a North Carolina Board Licensed psychiatric provider to manage psychiatric medication needs. We recognize that this time in your life brings exploration of your abilities to manage stress, build relationships, balance work and play, and learn more about wellness. It is a time for change and growth. Our office can assist you in many ways during this important time in your life.

Counseling services are available to currently enrolled students at High Point University and are covered by student fees. Any costs associated with medication that may be prescribed by our psychiatric provider are the responsibility of the client.

Counseling Services is located on the 3rd Floor of the Slane Center. Business hours are from 8:30 a.m. – 5:00 p.m., Monday – Friday.

Our clinicians are currently working remotely. 


Office of Counseling Services
High Point University
3rd Floor Slane Center
High Point, NC 27268
336-888-6306 (Confidential Fax)

How Can You Access Care?

It is not necessary for you to make an appointment to speak with a licensed clinician.  During this time, we are working remotely to help do our part to “flatten the curve” and reduce exposure and the spread of COVID-19.  We are able to offer telebehavioral services remotely by using a secure, encrypted, HIPAA-compliant online program.  We answer our phone line during normal business hours of Monday-Friday from 8:30-5:00pm and can triage your call in order to speak directly with one of our clinicians.  Triage is an opportunity for you to briefly speak with a licensed clinician to discuss your needs and determine if we have services that could be helpful to you.  You may decide at that time to schedule an intake session.  Triage service is also offered to clients who are under our care who have an urgent need between regular therapy sessions and need to speak with a clinician. Triage care is available for emergent needs during the business day, as well.  Please call us at 336.888.6352.

We make every effort to schedule therapy appointments that work with your class schedule. Your clinician will determine the frequency of your therapy sessions based on your individual treatment plan.

PLEASE NOTE: If you are experiencing a mental health emergency, please do not email us or leave a voice mail and wait for a returned call. We want you to receive help immediately. In the case of emergency, please follow the instructions listed on our Crisis Situations / Emergencies page.

Need a referral to a local mental health provider? Please contact us at: and we will be glad to help.  We also recommend using the following site to locate a provider off-campus in your area:

If you are a community provider and would like to be added to our database, please contact us at:


A Message from Our Staff to You All:  Written by our own clinician, Nicola Aguilera

Life isn’t about waiting for the storm to pass…it’s learning to dance in the rain

As I was sitting thinking about the events that have taken place over the past few weeks, and trying to make sense of it all, my eyes fell upon that quote on my shelf. Life isn’t about waiting for the storm to pass… The Coronavirus pandemic is one of the biggest storms that most of us have had to witness in our lifetimes. One minute we were going about our normal day to day activities, the next, everything began to slowly change. Schools and jobs were closing and going remote, entertainment industries came to an abrupt halt, social gatherings are shrinking, even finding toilet paper has become like winning the lottery! In this era of cancel culture, it feels like the Coronavirus is literally cancelling everything. And as we stand-by and watch the storm’s effects, a range of emotions overcome us – disbelief and doubt turns into confusion, anxiety, anger, fear, sadness and a sense of wonder – How long will this last? What happens now?

It’s learning to dance in the rain…On the surface, this may appear like a flippant response that is out of touch with the severity of this pandemic. Dance in the rain, in the midst of a global storm?? Who has time for that? But if we take a closer look, perhaps there is another perspective. To learn is “the process of acquiring or modifying existing knowledge, behaviors, skills, values or pretenses.” And isn’t that what we are all striving to do? As this crisis unfolds, we are learning how to adapt to our new reality. Switching to online classes, remote teaching, leaving friends/faculty/staff for an undetermined amount of time, returning home to navigate through a mixture of emotions as we try to adjust to what lies ahead. We are learning…

We are learning the delicate balance of practicing social distancing without getting lost in social isolation. You see, we need to rely on each other more than ever to get through this. We might not be able to physically gather together at restaurants, houses or other large social events, but we can reach out virtually to others. Send a text, connect on Facetime, send a snap, pick up the phone. In this age of technology, we are able to connect in ways that weren’t possible just a few years ago. Let’s not take that for granted.

We are learning to be still. This social distancing is a time for inner reflection. What areas of your life have you been neglecting? How have you been practicing self care? Are you so distracted by the busyness of life, that you overlook the small miracles all around you? When was the last time you stopped to appreciate waking up and being able to breathe? Or stopped to really take a look at the beauty of nature around you? This is a time to slow down and practice gratitude. Develop a mindfulness practice, meditate, journal, increase your spiritual connection to God or whatever higher power you may believe in. In the midst of this chaos, what can you be thankful for?

We are learning to dance in the rain. Dancing is a form of movement and expression. It can be done solo, in a pair or with a group. When we are engaged in dancing, there is a freedom, laughter, joy (even those of us who are better at the “two step” can benefit…lol). In what ways can you use this time to express yourself? What are the things that you can do to replenish your strength and bring you a moment of happiness? How can you spread a little joy to others in the midst of the storm? So much laughter, creativity, and acts of kindness have come out of this situation. I went to a virtual party the other night on Instagram that gathered 100k people together – all dancing and coming together for a moment of pure joy. This is a memory that I will remember forever, literally dancing in the midst of a storm. Seek out stories that uplift you or find little ways to create those moments of happiness for yourself and others. Learn to dance in the rain.

As this storm continues for however long, let us take some time to be still, reflect, practice gratitude and look out for each other. One day we will look back in amazement and see that we were able to make it through this and know that we can get through the storm…together.

Nicola Aguilera, MS, LCMHC, NCC| Clinical Counselor





Mental health issues are a reality for millions of people across the country. Young people are especially at risk, with half of college students reporting that they have been stressed to a point where they couldn’t function during the past year. The impact of mental illness is so devastating that suicide is the third leading cause of death among all people ages 15-24.

The good news is that nearly all mental health issues can be improved with proper treatment. When we decrease the stigma around mental health and encourage help-seeking, we can change and save lives. Through Half of Us, mtvU and The JED Foundation aim to initiate a public dialogue to raise awareness about the prevalence of mental health issues and connect students to the appropriate resources to get help.  Visit this site to learn more:


Our office is located on the third floor of the Slane Student Center. We are open daily from 8:30am – 5:00pm.

(336) 841-9231
(336) 841-4513 (fax)