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Office Of Counseling Services
Counseling Services
Mental Health Topics

Confidentiality

As a client with the Office of Counseling Services, you have the right to professional counseling services consistent with the ethical code and standards of the American Counseling Association, the National Association of Social Workers and the National Board of Certified Counselors. All information shared with your counselor is held in total confidence. In other words, without your written permission, your counselor will not disclose to anyone that you are receiving counseling or the content of your session. If you are over 18 years of age, this confidentiality agreement also means that the Counseling staff cannot communicate with your parents without a written consent by you. Counseling records are kept separate from academic and student health records. All services are in accordance with state laws. Exceptions to this confidentiality for the purpose of assuring high-quality service delivery include case reviews/audio tape reviews by the Director of Counseling and case reviews without identifying information in clinical supervision and peer consultation.

Limits to Confidentiality

  1. Duty to warn “When a client’s condition indicates that there is clear and imminent danger to the client or others, the certified counselor must take reasonable personal action or inform responsible authorities” (NBCC Code of Ethics, Section B, No. 4). What this means to you: When a counselor believes you are at serious risk for harming yourself or someone else, he or she will involve the appropriate professionals to protect you and/or others. In the case of a suicide attempt, the Dean of Students will consult with the counselor involved and reserves the right to contact parents.
  2. When the abuse of a child/elder is suspected
  3. When disclosure is made necessary by legal proceedings.

E-mail

Please note that e-mail is not a confidential medium for communication. Because we are concerned about protecting our clients’ privacy, Counseling Services staff does not use e-mail to discuss clients’ clinical issues. We ask, therefore, that you direct non-appointment related concerns to the confidential voice mailbox of your therapist.

Parent Information

Parents may contact Counseling Services for information on how we might be helpful to your son or daughter. We will be happy to discuss our services with you and provide some tips on how to encourage your son or daughter to make an appointment. Keep in mind, counseling is elective and optional. While staff can reach out to a student and offer an appointment, it is up to the student to take advantage of this service.

Please understand that, according to federal and state law, once a student has made an appointment, we cannot reveal information about the individual unless he or she provides written permission.

CONTACT THE OFFICE OF STUDENT LIFE

Our office is located on the third floor of the Slane Student Center. We are open daily from 8:30am – 5:00pm.

(336) 841-9231
(336) 841-4513 (fax)

E-mail: studentlife@highpoint.edu

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