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Office Of Counseling Services

Confidentiality

As a client with the Office of Counseling Services, you have the right to professional counseling services consistent with the American Counseling Association’s Code of Ethics. All information share with your counselor is held in strict confidence. Without your written consent, your counselor will not disclose to anyone that you are receiving counseling or the content of your session. If you are over 18 years of age, this confidentiality agreement also means that the Counseling Staff cannot communicate with your parents without a written consent by you. Counseling records are kept separate from academic and student health records. All services are in accordance with State laws. Exceptions to this confidentiality for the purpose of assuring high-quality service delivery include case reviews in clinical supervision and peer consultation.

Limits to Confidentiality

  1. Duty to warn “When a client’s condition indicates that there is clear and imminent danger to the client or others, the licensed counselor must take reasonable personal action or inform responsible authorities”.  (ACA Code of Ethics, Section B.2.a).
  2. When the abuse of a child/elder is suspected.
  3. When disclosure is made necessary by court order.

E-mail

Please note that e-mail is not a confidential medium for communication. Because we are concerned about protecting our clients’ privacy, Counseling Services staff does not use e-mail to discuss clients’ clinical issues. We ask, therefore, that you direct non-appointment related concerns to the confidential voice mailbox of your therapist.

Parent Information

Parents may contact our office for information on available services . We will be happy to discuss our services with parents and provide some tips on how to encourage your student to consider Counseling Services and how they can make an appointment. Keep in mind, counseling is elective and optional.

 

CONTACT THE OFFICE OF STUDENT LIFE

Our office is located on the third floor of the Slane Student Center. We are open daily from 8:30am – 5:00pm.

(336) 841-9231
(336) 841-4513 (fax)

E-mail: studentlife@highpoint.edu