As a client with the Office of Counseling Services, you have the right to professional counseling services consistent with the ethical code and standards of the American Counseling Association, the National Association of Social Workers and the National Board of Certified Counselors. All information shared with your counselor is held in total confidence. In other words, without your written permission, your counselor will not disclose to anyone that you are receiving counseling or the content of your session. If you are over 18 years of age, this confidentiality agreement also means that the Counseling staff cannot communicate with your parents without a written consent by you. Counseling records are kept separate from academic and student health records. All services are in accordance with state laws. Exceptions to this confidentiality for the purpose of assuring high-quality service delivery include case reviews/audio tape reviews by the Director of Counseling and case reviews without identifying information in clinical supervision and peer consultation.
Please note that e-mail is not a confidential medium for communication. Because we are concerned about protecting our clients’ privacy, Counseling Services staff does not use e-mail to discuss clients’ clinical issues. We ask, therefore, that you direct non-appointment related concerns to the confidential voice mailbox of your therapist.
Parents may contact Counseling Services for information on how we might be helpful to your son or daughter. We will be happy to discuss our services with you and provide some tips on how to encourage your son or daughter to make an appointment. Keep in mind, counseling is elective and optional. While staff can reach out to a student and offer an appointment, it is up to the student to take advantage of this service.
Please understand that, according to federal and state law, once a student has made an appointment, we cannot reveal information about the individual unless he or she provides written permission.