Office Of Counseling Services

Crisis Situations and Emergencies

The well-being of High Point University students is extremely important to us.  Triage services are available Monday-Friday from 8:30-4:45 pm during which time a student can walk in and be seen by a counselor for a brief encounter to determine if there is a need for a higher level of care or to recommend further services.  There is a counselor on-call for mental health emergencies after hours and on weekends.

During business hours

If you are experiencing a mental health emergency or crisis Monday through Friday between 8:30am and 5:00pm, you may come to the Office of Counseling Services on the 3rd floor of Slane and we will arrange for you to speak with the Triage counselor.

After business hours

After hours and on weekends, we encourage you to contact Campus Safety at (336) 841-9111 or call 911 if you are experiencing a mental health emergency. The staff counselor on-call will be contacted by Campus Safety. If you are concerned that you may be in danger of hurting yourself or another person, you may call 911 or go directly to the nearest emergency room.  The closest emergency room to our campus is High Point Medical Center/Wake Forest Baptist Health, 600 North Elm Street  High Point, NC.  Enter through the Emergency Department and ask to speak with a Behavioral Health Assessment Team Member.

You may also access the Crisis Line with Mobile Crisis Management, 24 hours a day, 7 days a week, 365 days a year at:  1-877-626-1772.  You may also contact the National Suicide Prevention Hotline at 1-800-273-8255, 24 hours a day, 7 days a week, 365 days a year and a live chat is available at

Image result for national suicide prevention lifeline

Electronic mail is not secure/confidential and should not be used for urgent or sensitive issues. Please contact Counseling Services during office hours Monday – Friday 8:30a.m. to 5:00p.m. at 336-888-6352 by telephone if privacy is essential.  Please note that counselors do not  respond to emails after hours or on weekends.

For mental health emergencies after hours, you may also call: HPU Campus Safety at  336-841-9111 (ext 9111 from a campus phone).

PLEASE NOTE: If you are having a mental health emergency, please do not email us or leave a voice mail and wait for a returned call. We want you receive help immediately by following the instructions above.


Our office is located on the third floor of the Slane Student Center. We are open daily from 8:30am – 5:00pm.

(336) 841-9231
(336) 841-4513 (fax)