Is Your Computer Broken?

We support the personal computers of all current High Point University students living on campus. Students can bring their computers to the IT Help Desk. We will trouble shoot, identify the possible causes of the problem and work with you find the best solution for resolving the issue. Our technicians are certified PC and Apple technicians that can support warranty work, antivirus issues, and hardware problems; among many other issues. All of the labor is provided to you at no cost. In rare instances, students may need to purchase or replace hardware or software not covered under their warranty. In those cases we will work with the student to find the best pricing on equipment and software.

Our Technicians can:
  • Work on computers under warranty at no cost 
  • Get parts quickly for broken computers
  • Fix accidental damages to computers (water damaged and dropped computers)
  • Back up computers
  • Run diagnostics on computers
  • Upgrade computers
  • Install software
  • Remove viruses