Monthly Archives: May 2013

How do I add a Printer to a PC?

To map to a Follow-me Printer follow the instructions below. Click the Start button, and choose “Devices and Printers.” In the upper tool bar, click “Add Printer.” In the box that pops up, click “Add a network, wireless or Bluetooth printer,” and click “Next.” Click “The printer that I want isn’t listed.” Check the box beside “Select a shared printer by name,” and type in \\hpu-print\followmeprint Click “Next,” wait for the driver to install, and the printer should be mapped successfully. Click “Finish” to return to the “Devices and Printers” screen.

Android Email Setup

Android Webmail Setup: 1. Go into Settings – swipe down from the top and choose the gear icon in the top right corner 2. Choose “Accounts” 3. Click “Add Account” 4. Select “Corporate” or “Microsoft Exchange ActiveSync” 5. Enter your e-mail address and password 6. Click “Manual Setup” 7. Under “Domain/username,” enter your entire e-mail address. Do not include any \’s (see picture) 8. Enter as the server 9. Make sure that the Use Secure Connection (SSL) is checked 10. On the “Activation” window, click “Ok” 11. On the “Remote security administration” window, click “Ok” 12. Click “Next” 13. Read more

iPhone Email Instructions

iPhone Webmail Setup: 1. Go to “Settings” 2. Open “Mail, Contacts, Calendars” 3. Click “Add Account” 4. Choose “Exchange” 5. Enter e-mail, password, and description 6. Click “Next” Your account should be added! If you are brought to a second page, please complete the following steps: 7. Enter as the server 8. Leave “Domain” blank 9. Under “Username,” enter your entire e-mail address. 10. Make sure the “Email” section includes your e-mail address only once 11. Click “Done” 12. Your account has been added!  

Classroom & Facilities

The Office of Information Technology (IT) staff has experience using many computer applications and acquisition tools associated with instructional media development and deployment in the classroom and online. Our department will be happy to assist you in becoming proficient in using these tools. We can assist you with the development, effective design and delivery of multimedia content using presentation software such as PowerPoint. A wide and expanding variety of other integrated multimedia development tools for classroom and online presentations are available as well. The software tools available include editors for photographs, audio, video, screen capture, motion graphics and more. Currently, Read more

Network Resources & VPN Access

Network Resources Students, faculty and staff are all provided with access to a minimum of two network drives. These drives are located on HPU servers and are backed up regularly. We encourage all users to save any University related work to at least one of these folders. Your O: Drive is your personal share space and can be accessed while on campus or while off campus using VPN. The W: Drive is a public drive most often used for personal websites or for providing public access to documentation. To map your drives while on campus: For Windows Users: For O Drive:  Click HERE.  For W Read more

Critical Information

Windows Vulnerabilities Please be sure to run Windows Update on a regular basis to combat any vulnerabilities that may surface. When you are downloading applications make sure to read what is being installed with the application. Some programs that are included that can be harmful to your computer and cause problems with your connection are programs like: Sendori Stronghold/ strong vault Lastest Virus Information Below is the most recent information on top threatening viruses currently. The virus list opens in a new window, which can be found here. Simply click on the Virus name to view more information about the virus… Spyware Read more

Minimum Requirements & Suggested Software

Any computer purchased within the last two years will likely meet our minimum recommendations for accessing our campus network. If you are considering purchasing a new computer please review the following recommendations for your machine. Remember, that hardware needs may vary based on a student’s major. If you have additional questions or need more information please contact the Help Desk at or at (336) 841-9147. Personal Computer Processor: Core i5/i7 Processor; AMD Turion 64 bit or Athlon processor 64 bit Memory: 4GB or higher Hard Drive: 500 GB or higher or 256 GB and an external Hard Drive 500+ Read more

Computer & Software Purchase Programs

High Point University offers discounts to three websites. Dell and Mac offer a student discount when purchasing computers. Our software purchasing program is through a company called Varsity Buys. Dell Computer Purchase Program Apple Computer Purchase Program Software Purchase Program Click here to see the minimum requirements and suggested software

Computer Labs

High Point University provides many computer labs for the use of the students. The use of computers is an integral part of the success of the High Point student. The computers in the labs contain many titles of software. The type of software contained on the machine is dependent on the type of lab. General Use Labs The General Use labs are not reserved for classes, but are accessible for any HPU student to access the internet, email, etc… Many computer programs used for certain classes can also be located in a General Use Lab. Special Purpose Labs The Special Read more