Macs that are running the¬†most recent version of OS X -¬†OS X 10.8 Mountain Lion¬†includes the GateKeeper function that by default prevents Mac users from installing anything other than Apple-approved software. If you do not have the newest OS X you can upgrade your system through the App Store for $20. For more information about this click here
If your computer has a virus then please bring it by the IT¬†department¬†so we can remove it. We run our virus removal tools and make sure that we remove all of the¬†infections¬†from your computer. Antivirus Protection Here are some links to free virus protection for your PC: Microsoft Security Essentials¬† Malwarebytes Avira Download one of these tools for free if your machine is not currently protected from viruses circulating the internet.
We support the personal computers of all current High Point University¬†students living on campus. Students can bring their computers to the IT Help Desk.¬†We will trouble shoot, identify the possible causes of the problem and work with¬†you find the best solution for resolving the issue. Our technicians are certified PC¬†and Apple technicians that can support warranty work, antivirus issues, and¬†hardware problems; among many other issues. All of the labor is provided to you at¬†no cost. In rare instances, students may need to purchase or replace hardware or¬†software not covered under their warranty. In those cases we will work with the¬†student Read more
Windows Vulnerabilities Please be sure to run Windows Update on a regular basis to combat any vulnerabilities that may surface. When you are downloading applications make sure to read what is being installed with the application. Some programs that are included that can be harmful to your computer and cause problems with your connection are programs like: Sendori Stronghold/ strong vault Lastest Virus Information Below is the most recent information on top¬†threatening¬†viruses currently. The virus list opens in a new window, which can be found here. Simply click on the Virus name to view more information about the virus… Spyware Read more