Job Opportunties at High Point University

At High Point University, every student receives an extraordinary education in a fun environment with caring people. HPU, located in the Piedmont Triad region of North Carolina, is a liberal arts institution with more than 3,400 undergraduate and graduate students from more than 50 countries and more than 40 states at campuses in High Point and Winston-Salem. It is ranked by US News and World Report No. 5 among comprehensive universities in the South and No. 1 in its category among up-and-coming schools. Forbes.com ranks HPU in the top 6 percent among “America’s Best Colleges.” The university offers 66 undergraduate majors, 40 undergraduate minors and seven graduate-degree majors. It is accredited by the Commission of Colleges of the Southern Association of Colleges and Schools, and is a member of the NCAA, Division I and the Big South Conference.

Available Positions:
Junior Hardware Support Specialist
Resident Director
Security Officer
Video Producer


Junior Hardware Support Specialist
Office of Information Technology Position Reports To: (Title) Mr. Scott Moffitt FLSA: Exempt
Position Summary:
The Junior Hardware Support Specialist is responsible for the installation and maintenance of all hardware (including computers, printers, scanners, etc.) at the two High Point University campus locations. A person in this position will be expected to have technical and interpersonal skills, offering prime level customer service to the university community. Other responsibilities include registration setup and monitoring, as well as on-campus student support.
Qualifications:

Bachelors degree in Computer Science, Computer Information Systems, or equivalent
• COMPTIA A+ certification preferred

Knowledge, Skills, Ability:

• Minimum one year of prior related and technical work experience.
• Minimum one year Windows XP experience
• Experience managing and maintaining MS Office products
• Good communication skills with clients (Students, Faculty and Staff)
• Must have the ability to set priorities, plan/organize, and carry out PC installations and user support in an efficient manner.
• Must have good team participation and skills in the following areas: Quality improvement, tactical execution, problem solving and analysis, and consulting.

Physical Requirements:

Physical Requirements:

Be able to lift 50 pounds.

ESSENTIAL FUNCTIONS: 

• PC Support
o PC Break-fix
o PC Upgrades
o PC Purchase Advice
• Printer Support
o Laser Printer Break-fix
o Campus laser printer upgrades
o Inkjet printer Break-fix
o Inkjet printer replacements
• Peripherals
o Scanners
o USB memory drives
o Projectors
• User Support – Respond to assigned work orders (24 hr. first response, 7 day resolution goals)
o Primary Hardware Support (see above)
o Primary Printer support
o Limited OS support
o Secondary Software Support
• Lab Support
o Install Hardware
o Upgrade Hardware as needed
o Hardware Break-fix
o Create Images for deployment (Team with the Software Support Person)
o Update software as needed
• Registrations
o Maintenance of Registration Hardware and Software
o Printer setup and Configuration
o Networking equipment setup (Currently Wireless)
o Organization and Setup of registration (14 per year)
• Inventory
o Oversee assets data collection and input
o Maintain data
o Produce reports
• Maintain IT Productivity Software – Altiris Deployment Server
o Create and deploy images of PC’s
o Create and deploy software packages remotely
o Maintain the Personality Migration capability
o Provide Remote control capability
o Continue the  implementation of Altiris as a solution for inventory
Maintain Web based printer management

 

Note:
Periodic changes to the responsibilities of this position may be exercised at the discretion of the University. The person hired for this function will also be the backup for one other position in the Office of Information Technology. According to business continuation office procedures, in the absence of the primary provider for any service in the Office of Information Technology, the backup person will temporarily assume the daily responsibilities assigned to the otherwise interrupted function.
To apply:
If you are interested and meet the requirements for this position, please submit a resume to Scott Moffitt in the Office of Information Technology at jmoffitt@highpoint.edu.
 
Resident Director
High Point University’s Office of Student Life has immediate openings for additional Resident Directors due to a growth on campus. This is a twelve month position with benefits. The Resident Director will reside in an apartment in the assigned building.
Job Description Summary:
The Resident Director will be responsible for the management and oversight of a residential building and/or university apartments.
Essential Functions:
• Develops programs in cooperation with the resident assistants designed to improve the building’s environment and promote sound study habits, self-determination, and a sense of community;
• Is administratively responsible for the day-to-day supervision, coordination, and management of the building and the safety of the residents;
• Is responsible for the opening and closing of their of their building during breaks;
• Is directly responsible, with the support of the Director of Residential Life, for the supervision of the resident assistants in the building;
• Assumes the responsibility of the selection and training of the resident assistants;
• Is responsible for seeing that University rules and regulations are understood and followed by the students in the building, including administrative discipline;
• Is responsible to attend, in a timely manner, all meetings and events as designated by the Vice President of Student Life;
• Sees that all maintenance needs are properly and promptly reported and corrected;
• Serves as the Evening Administrator on a rotating basis to supervise RA’s on duty while working with security as well.
• Supports counseling services under the supervision of the Director of Counseling Services;
• Serves, as needed, as an advisor to students groups on campus;
• Assumes other duties as assigned.
Minimum Requirements:
• Bachelor’s degree required; Master’s degree preferred and working knowledge of Microsoft Office software is required.
• Minimum of one to three years of residence life or resident advisor experience
• Excellent communication, organization, planning and team building skills
• Ability to multi-task and set priorities
• Ability to develop exciting and relevant programs for students
To apply:
If you are interested and meet the requirements for this position, please submit a resume and your salary expectations to Sarah Haak, Director of Residence Life, 833 Montlieu Avenue, High Point NC, 27262 or shaak@highpoint.edu.
 
Security Officer
High Point University is reorganizing its security department and is seeking quality officers for all shifts. Salary will be based on level of experience.
HPU offers the following:
• Outstanding benefit package, including retirement plan match (after one year unless you have previous campus experience) • Uniforms & Training
Minimum Qualifications:
• 21 years of age
• HS diploma or GED
• At least one year security experience preferred and/or LE experience within the past five years
• Knowledge of Microsoft Office software is required and ability to use a computer
• No moving violations within the past year and no alcohol-related violation within the past 5 years
• No misdemeanor criminal convictions within the past 5 years, no felony convictions
• Ability to pass a psychological and physiological assessment
• Ability to pass a drug screening
• Must have a good credit history
• Must be willing to work weekends and holidays
To apply:
Interested persons meeting the requirements for this position should email a resume, cover letter and salary expectations to ddelagra@highpoint.edu.
 
Video Producer
High Point University's Nido Qubein School of Communication has an immediate opening for a staff Video Producer.
Summary:
The successful candidate will write, shoot and edit internal and external standard and hi-definition video projects. Candidate must have strong video production credits and familiarity with leading editing, software packages, particularly Final Cut Pro, Pro Tools, After Effects, and Smoke. The candidate must supervise and work with students and university staff in a collaborative manner. (Minimum credentials: BA with significant professional credits required. Candidates with MA may also have the possibility of teaching.) The individual will report to the Director of the Nido Qubein School of Communication. Finalists must submit a portfolio of their professional work.
Essential Functions:
  • Produce professional quality professional videos for High Point University.
  • Assist the Nido R. Qubein School of Communication Technical Operations Manager in coordinating the use of equipment and facilities
  • Supervise student workers
  • Ensure the proper use of equipment and supplies
  • Support faculty in their production-related teaching activities


Minimum Requirements:
  • Educational requirements: BA/Masters degree preferred and required to teach for additional compensation
  • Fluency with audio and video production software, particullarly Final Cut Pro and Pro Tools
  • Ability to learn other related software
  • Excellent communication and organizational skills
  • Excellent interpersonal skills and professional demeanor
  • Proficient in Microsoft Office
  • Ability to work under pressure and on deadline

Position requires work outside of regular university hours as needed.

To apply:
If you are interested and meet the requirements for this position, please submit a resume and your salary expectations to wtremblay@highpoint.edu or: Dr. Wilfred Tremblay Director, The Nido R. Qubein School of Communication High Point University 833 Montlieu Avenue High Point, NC 27262 Resumes will be accepted until the position is filled.