MENU
Library
Research
Library Services
Quick Links

Media Services FAQs

Please click on a question to jump to it:

Q: What can I do in Media Services?

Q: Where is Media Services located?

Q: How do I submit a print request to Media Services?

Q: How much does it cost to create a high-quality print?

Q: How long does it take for a print order to be completed?

Q: How will I know when my order is ready to be picked up?

Q: What kind of orders can I submit to be printed with HPU Libraries Printing Services?

Q: How long can I check out DVDs?

Q: How do I request a DVD not in the collection?

Q: How do I put a DVD on reserve for a class (faculty only)?

Q: How can I learn more about streaming resources at HPU?

Q: Are there subject lists to help me navigate the film collection?

Q: What Media Library Guides are available to faculty and students?

Q: What can I do in the Smith Library Media Lab?

Q: What software is available in the Media Lab?

Q: Does Media Services have places for group study?

Q: How can I book Smith Library Lecture Rooms?

Q: How can I learn more about copyright?

 

Q: What can I do in Media Services?

A: In Media Services, you can:

  • View and borrow most DVDs and videos from the instructional media, feature film, documentary, and foreign film genres. Please see the Film Resources page for more information.
  • Borrow digital cameras and videorecorders, microphones, camcorders, tripods, voice recorders, CD-players, DVD players, and VCRs. Please see the Media Equipment and Software for more information.
  • Use multimedia computer lab resources and get assistance with the production of academic-related multimedia materials, including videos, podcasts, graphics, and scanning. Please see the Media Equipment and Software for more information. For a complete list of tutorials about software, equipment, and more, please see the Media Tutorials Library Guide.
  • Book the lecture room for a presentation, lecture, group project meeting space, or movie viewing for a class. Please check the Classroom Calendars for availability, and email sharlow@highpoint.edu to make a reservation.
  • Use the media lab to view and listen to DVDs, videos, CDs, vinyl, foreign language tapes, and reserve materials.

Q: Where is Media Services located?

A: Media Services is located on the first floor of Smith Library. The Media Lab, Printing Services, and the Media & Digital Resource Librarian’s office are all located on the right when you walk down the stairs and enter through the double doors.

Q: How do I submit a print request to Media Services?

A: Students may submit files to be printed in the media lab by emailing them to media@highpoint.edu. For larger files, use the Media Services Printing File Upload form. Services include photo printing, color printing, and large format printing as well as laminating and dry-mounting.

Q: How much does it cost to create a high-quality print?

A: You may pay for these services with your General Fund on your HPU Passport Card. If you are faculty or printing for an educational project, you might be able to charge your department. Please check out the Media Printing Price List for detailed pricing.

Q: How long does it take for a print order to be completed?

A: Items sent to the media department to be printed will be completed in the order in which they are received with a turn-around time of at least 24 hours. Printing requests are completed only during the hours that Media Services Printing Services is open. Depending on the number of requests, the turn-around time may be longer, so plan accordingly.

Q: How will I know when my order is ready to be picked up?

A: You will receive an email when your print request is completed and ready for pick-up.

Q: What kind of orders can I submit to be printed with HPU Libraries Printing Services?

A: Printing services include photo and matte printing, glossy poster and large format printing, as well as laminating and dry-mounting. Please send us final copies of digital files to print. We do not enhance or edit digital files except for sizing or resolution purposes. These services and resources are provided exclusively for students, faculty, and staff engaged in academic research and/or educational pursuits. Please read our Printing Services Policy for more information.

Q: How long can I check out DVDs?

A: DVD rentals can be checked out by faculty, staff, and students for three days with a limit of three DVDs. DVDs cannot be renewed. To browse the physical collection, please come to the first floor of Smith Library where the DVD cases are displayed by genre and in alphabetical order. To check out DVDs, please bring the empty DVD case to the circulation desk on the second floor of Smith Library and have your HPU Passport card ready for checkout.

Q: How do I request a DVD not in the collection?

A: You can fill out the DVD Order Request Form or send an email to sharlow@highpoint.edu with suggestions. If the DVD is appropriate for the collection, we will order it and email you when it arrives. This form is NOT to request a DVD to be sent to your office or dorm.

Q: How do I put a DVD on reserve for a class (faculty only)?

A: You can email the Media & Digital Resource Librarian, Samantha Harlow at sharlow@highpoint.edu with film reserve requests or fill out the DVD Reserve request form.

Q: How can I learn more about streaming resources at HPU?

A: Check out the Streaming Content Guide.

Q: Do you have subject list to help me navigate the film collection?

A: Yes, we have a Film Collection Guide, which contains genre lists, subject lists, new releases, DVD checkout rules, film reserves information, and more. This Guide will also help users find resources about film at HPU and in the local area.

Q: What are all the Media Guides available to faculty and students?

A: The Media & Digital Resource Librarian is constantly updating and adding new Media Guides. You can find the Media LibGuides through a subject search on the <a href=”http://guides.highpoint.edu/index.php” target=”_blank”HPU Libraries Course Guides homepage. The current Media Guides are:

Q: What can I do in the media lab?

A: The lab provides resources for patrons to create multimedia materials for class-related instruction and presentation. It houses computers, scanners, digital video-editing, sound-editing, and photo-editing facilities, and viewing and listening equipment.

Q: What software is available in the media lab?

A: Here is a more detailed list of software available in the media lab:

Design and graphicsAdobe Photoshop, Illustrator, and InDesign CS6, Sketch Up Pro, as well as Microsoft Publisher.
Video editingAdobe Premier Pro, Encore, and After Effects CS6, as well as iMovie, Handbrake, DVD studio pro, iDVD, Motion, MovieMaker, and Camtasia.
Music and soundAudacity and Garageband.
PresentationMicrosoft PowerPoint and Keynote.
Document editing and creationAdobe Acrobat, Microsoft Word and Publisher, Pages, and iBook Author.
OtherAdobe Bridge, Numbers, SPSS Statistics, and DPS App Builder.

Q: Do you have a place for group study?

A:  Collaboration stations are available for use on the first floor of Smith Library, and talking is allowed in this group study area. If you are worried about not getting a table, you can make reservations by emailing media@highpoint.edu. You can share your work from your laptop to a large television monitor with a VGA connector. Individuals or groups of people can watch DVDs, BluRays, and VHS tapes. Be sure to check out a headphone splitter when watching films in groups.

Television Monitor
Television Monitors
Connect your laptop to the television monitor
VGA Connector
VGA Connector
Connect your laptop to the television monitor
Headphones
Headphones
Watch movies on the television monitor or a computer.
Headphone Splitter
Headphone splitter
Watch movies in groups.

 

Q: How can I book Smith Library Lecture Rooms?

A: Book the lecture room for a presentation, lecture, group project meeting space, or movie viewing for a class. Please remember to email the Media & Digital Resource Librarian at sharlow@highpoint.edu to make a reservation and to check the Classroom Calendars for availability on the Library homepage menu.

Q: How can I learn more about copyright?

A: As a member of the University’s faculty, staff, or student body, it is important that you become aware of the many issues surrounding copyright laws, including fair use and copyright infringement. There have been lots of changes and developments in this area, especially regarding the World Wide Web and other tech and multimedia applications.

HPU Libraries: Copyright & Media Online Resources

Reproduction of Copyrighted Works by Educators and Librarians
Circular (PDF) from the US Copyright Offices.

Digital Audio Recording Devices and Media
Circular from the US Copyright Office.

Copyright & Intellectual Property Policies

Compilation of information from the Association of Research Libraries.

10 Big Myths about copyright explained
by Brad Templeton. This has been on the Web for a long time, and is very well written and concise.

General Information about Copyright
from the law firm of Oppedahl & Larson LLP.

The Digital Millennium Copyright Act of 1998

Summary (PDF) from the US Copyright Office.

The Digital Millennium Copyright Act
Additional information and links from Educause Connect.

The Copyright Website
Portal with extensive information on copyright law as it relates to technologies.

Copyright on the Internet
by Thomas G. Field, Jr.

Software & Information Industry Association: SPA Anti-Piracy
Provides both education and enforcement for professionals and the public.

Chat with us

Library Blog Posts

national library week poster
Celebrate National Library Week @HPU Libraries!
read more
dr. bird
Books We Love: Dr. Bird’s Advice for Sad Poets
read more
sleeping kitty
The Importance of Sleep
read more
View All
HPU SOCIAL
Connect with us
On the Social page, you can view all of High Point University’s social media feeds, connect to specific majors and schools on Facebook, and get the latest updates about what’s happening on campus.