The Office of Accessibility Resources and Services (OARS) has compiled some frequently asked questions regarding applying for and using accommodations. If you have any further questions or need clarification, please contact our office and we will be happy to assist you. We can be reached at OARS@highpoint.edu or 336-841-9026.
Request Accommodations HERE!
Instructions on how to register with OARS and request accommodations are on the OARS Academic Accommodations page. On this page you may:
Once you have submitted your online registration and verifying documentation, an Accessibility Support Specialist will review your request to determine appropriate reasonable accommodation(s). You will be notified of the accommodation(s) for which you are approved via your High Point University email.
Each semester you must request that your accommodation letter be sent to your professors. To submit a request, you must do the following:
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If a course/professor is added after you have requested your letters. You should submit a new request for the additional professor.
All students are required to take foreign language 1010 and 1020 unless approved by OARS for a foreign language substitution accommodation. Only students with documented substantial functional limitations, specific to learning a foreign language, are eligible for a foreign language substitution (FLS). FLS must be specifically requested by the student, as course substitutions do not come automatically.
To be considered for a foreign language substitution, students must submit the following:
Students who are already registered with OARS should contact OARS via phone or email to request FLS as an accommodation.
There is no age limit placed on the documentation we receive however, OARS makes determinations on the most relevant, timely documentation available.
No. Once you are approved for an academic accommodation, it is an approved mitigating measure while you are enrolled at High Point University. However, you are required to request for your professors to be notified of your approved accommodation(s) each semester. To submit a request for your accommodation notification letters you must:
To request accessible housing, students must:
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High Point University does not allow pets. Students with a documented disability who have a pre-existing relationship with an ESA can request to bring their ESA to campus. To apply for an ESA, students must:
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** A qualified medical professional, for our purposes, is defined as a non-family member whose professional training qualifies them to diagnose and treat the impairments associated with the student’s disability. The student must either be a current patient of the professional or have a documented established history of treatment. Each question on the required forms must be completed by the medical professional.**
Yes. If you would like to continue to receive housing accommodations for the next school year, you must:
Housing accommodation renewals through OARS should be completed along with Housing deadlines (i.e. by February 15).
Yes. If you plan to bring your ESA to campus next school year, you must do the following:
ESA renewals through OARS should be completed along with Housing deadlines (i.e. by February 15th).
At the beginning of each semester, after requesting your accommodations, you should meet privately with each professor during their office hours to discuss how you will use your accommodations in each specific class. You will be required to sign an Accommodation Agreement Form through your COMPASS Portal to confirm that you and your professor have discussed your accommodations. It is your responsibility to request and use your accommodations each semester. If you believe that you are not receiving your accommodations appropriately, contact your Accessibility Support Specialist at 336-841-9026 or by email at OARS@highpoint.edu. We are here to assist with any questions or concerns you may have.
Students must log in to their COMPASS Portal and schedule an exam at least 3 business days before the exam/quiz date and at least 6 business days before the midterm/final date. Students may schedule an exam by clicking “Alternative Testing” under “My Accommodations” in their OARS COMPASS Portal.
Accommodations are NOT retroactive. It is important to request your accommodations at the beginning of each semester. Accommodations are only provided AFTER you have requested your accommodation letter and have met with your professors to discuss your accommodations and sign your Accommodation Agreement Form.
No. The choice to use your accommodations is completely up to you. OARS strongly suggests that you always request your accommodations for every class at the beginning of each semester so they are in place and ready to use should you need them.
Tutoring is not an accommodation, however, HPU offers peer tutoring for all students. Any student can request tutoring through Academic Tutoring Services HERE.
No. Submit an Additional or Renew Accommodation Request through your COMPASS Portal or schedule an appointment with your assigned Accessibility Support Specialist by calling 336-841-9026 to discuss the additional accommodations you think you need.
No, accommodations received in high school may not be appropriate in a collegiate setting, e.g. providing face to face instructions, study guides, decreased number of assignments, etc. Instructions on how to register with OARS and request accommodations are on the OARS Academic Accommodations page. To apply for accommodations, students must:
The Office of Accessibility Resources and Services (OARS) provides accommodations for each individual student on a case-by-case basis according to their specific functional limitations. Common accommodations include, but are not limited to:
No, an IEP and/or 504 plan are considered historical documentation. Neither an IEP nor a 504 Plan alone are sufficient documentation to qualify a student for academic accommodations. Academic accommodations for a learning disability, auditory processing disorder, or Attention Deficit Hyperactivity Disorder are based upon documented disability-related limitations from a diagnostic and/or psychoeducational evaluation completed by a qualified professional. Documentation must include objective measures substantiating a diagnosis and related functional limitations. Students are welcome to send their IEP or Section 504 plan in addition to their psychoeducational testing to provide a history of previous accommodations.
No. Each accommodation is determined on a case-by-case basis and must include objective test scores that substantiate functional limitation(s). Multiple sources of information are considered in the request to substitute classes for the foreign language requirement. Students should provide their transcripts, their IEP/504 Plan, and psychoeducational testing to be reviewed in whole by an Accessibility Specialist. All pieces of information are considered from a holistic perspective and determined by an Accessibility Specialist.
Upon a student’s initial approval by OARS, a decision letter will be sent to the student’s High Point University email. Each semester students are responsible for requesting their accommodations, identifying themselves to their instructors, and discussing the implementation of their accommodations. It is the student’s responsibility to utilize those accommodations as needed. Neither OARS nor the Professors will “remind” students to use their accommodations.
No. Documentation of any disability is maintained only in the student’s OARS file. Documentation is maintained under FERPA regulations and a student’s disability is never shared with faculty or staff. Accommodation letters sent to professors only contain a list of the student’s approved accommodations. ONLY the student can disclose confidential information regarding their disability.
No. Students are welcome to come to or contact OARS at any time during regular business hours for assistance or questions regarding their accommodation(s). Accessibility Specialists do not reach out to students on a regular basis; however, students can meet with them as often as necessary. Appointments can be scheduled, or students can utilize walk-in hours on Monday, Wednesday, Thursday, Friday from 9 am-12 am and 1 pm to 4 pm. The responsibility to request, implement, and get assistance with accommodation(s) is that of the student.
Yes! OARS can assist students who need temporary accommodations due to an accident/illness or a short–term disability. These are addressed on a case by case basis. Please contact the OARS at 336-841-9026 or firstname.lastname@example.org for assistance.
No. Once students are approved for an academic accommodation(s), it is an approved mitigating measure while they are enrolled in High Point University. However, students are required to request accommodations in each class every semester, so faculty are notified of approved accommodations in each specific class every semester. Students must request specific accommodations in each of their classes every semester and meet with faculty privately to discuss the implementation of their accommodations. This is done individually with each faculty member so students have the opportunity to discuss how their accommodations will be implemented in each of their classes. If a student feels they need additional accommodations not previously approved; they should meet with their Accessibility Specialist as soon as possible to discuss their concerns and needs.
OARS does not provide or arrange for tutoring for students. However, tutoring is available for all students through Academic Tutoring Services. HPU has a great peer tutoring program under the direction of Dr. Craig Curty. Students can request a peer tutor for most 1000 and 2000 level classes HERE. The Writing Center is available to all students, as well as Math Lab, which takes place 3 days each week from 11:30-1:00 under the direction of various math professors.
This decision should be made by each student depending on their preferences. The presence of a disability will not influence the admission decision. Consideration for disabilities is not part of the enrollment decision. OARS cannot access and process disability-related information until AFTER a student has been admitted to the University.
Yes! It is not required, but it is more convenient for students to have their accommodations in place prior to the beginning of classes.
To apply for accessible housing, students must:
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Students must have a previous relationship with an emotional support animal (ESA) and provide documentation from a qualified and licensed medical provider of their diagnosis which substantiates the need for the ESA. To apply for an ESA, students must:
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** A qualified medical professional, for our purposes, is defined as a non-family member whose professional training qualifies them to diagnose and treat the impairments associated with the student’s disability. The student must either be a current patient of the professional or have a documented established history of treatment. Each question on the required forms must be completed by the medical professional.
It is imperative to include all the learning outcomes of the course as well as the format in which students are required to demonstrate mastery of the learning outcomes. Please describe all requirements related to labs, clinicals, class participation, and/or other class experiences that must be completed with specific dates and/or related timelines.
You must include a statement on your syllabi instructing students on how to request accommodations in your classes. An example of information to include on your syllabi is below:
“High Point University is committed to ensuring all students have equal access to all services and benefits while at High Point University. If you are a student with a disability and require academic accommodations due to a diagnosed disability, you must register with the Office of Accessibility Resources and Services (OARS) and submit the appropriate documentation. Requests for accommodations should be made at the beginning of a course. Accommodations are not retroactive. Contact OARS at OARS@highpoint.edu or by telephone at 336-841-9026, for additional information. OARS is located on the 4th Floor of Smith Library.”
If student has requested accommodations in your class, you will receive an email from OARS detailing their specific accommodations in your class. Students must request their accommodations at the beginning of every semester for every class. If students request any accommodations which are not addressed on their official accommodation letter from OARS, please refer the student to OARS for review of their approved accommodations.
You can also view student’s accommodations through your COMPASS Portal.
ONLY the approved accommodations listed on the letter from OARS or in the COMPASS Portal are to be honored by the instructor. Although you may have received an accommodation notification on behalf of a student in a previous class and/or semester, you should not under any circumstances provide accommodations until you receive a notification from OARS specifically for the current class and/or semester, and the student has met with you to discuss the implementation of his/her accommodations.
Accommodations provided by faculty without authorization from OARS are legally considered University authorized accommodations even if the student doesn’t have documentation substantiating their need for the accommodation. Such circumstances open the University to possible litigation, as the student would have an established history of being considered a person with a disability and eligible for such accommodation(s). Consequently, it is inappropriate to provide any accommodations that are not authorized by OARS.
If you have not received a student’s accommodation notification letter, or a student requests an accommodation that is not on their approved accommodation notification letter, please have them contact OARS as soon as possible at OARS@highpoint.edu or by visiting during walk-in hours, located on the 4th floor of Smith Library, to properly request their accommodations for the current term.
The decision to utilize accommodations is completely up to the student. It is not the responsibility of the instructor or OARS to remind students to use their accommodations.
Any student with accommodations for extended time testing, distraction-reduced testing setting, reading software, etc. are welcome to take any and all exams (this includes tests or quizzes) in the testing center.
When a student with academic accommodations would like to place an exam request, they must log in to their COMPASS Portal and schedule an exam at least 3 business days before the exam/quiz date and at least 6 business days before the midterm/final date. When exam requests are submitted late, the student is responsible for informing the professor that they wish to take the test with OARS and for having the professor send the exam to OARS.
IF you can proctor the exam for the student’s extended time that is great! However, if you are unable to do so, the student must request to schedule a test with OARS by visiting their COMPASS Portal at least 3 business days before the exam/quiz date, at least 6 business days before the midterm/final date.
If the student is registered through OARS and is approved for academic accommodations, OARS can host the exam. OARS only provides testing resources to students who are registered for academic accommodations. The only students who can take tests with OARS are students with approved and active accommodations.
Instructors must indicate how they can be reached for questions during the exam (i.e. email, text, phone call) on the Alternative Testing Agreement form. The link to the Alternative Testing Agreement form is included in the Notification of Academic Accommodations email to the instructor.
If the textbook is available for purchase, then the student will work with the Technology Specialist to obtain an accessible copy. Students must request each textbook and provide proof of purchase before receiving an alternative format. If you require students to read supplemental material that is not in the required textbook, advise the student to contact OARS to request for the materials to be reformatted.
Yes. However, quizzes, particularly “pop quizzes”, can be difficult to assure the student receives their accommodation. Please contact OARS and we can assist you in creating a plan of action.
Students who utilize reading software for exams must take their exams in the OARS Testing Center in order to utilize reader software for exams. OARS requires students to provide three business days’ advance notice for exam/quiz accommodations (six business dates for midterm/final accommodations) to allow OARS time to contact faculty to obtain a copy of the exam, reformat it if necessary, and have it ready for the student to take in the testing center.
Yes. Students with various disabilities may have functional limitations that inhibit their ability to take detailed, beneficial, constructive notes during lectures. Students may utilize assistive technologies to record lectures, incorporate any class handout or other materials, as well as their own notes they take during class if they have approved accommodations. Examples of assistive technology programs and devices include, but are not limited to; Sonocent, Glean, One Note, Voice Dream, and Transcribe Live.
You should require students to meet with you to discuss the implementation of their accommodations before allowing the use of electronic note-taking technology in the classroom. Students are NOT permitted to share the lectures, recordings, or files with anyone. Students who receive note-taking assistance and use of a computer for lecture notes as accommodations are required to sign a copy of the Recording Lecture Agreement form through their COMPASS Portal.
Some students with disabilities may receive consideration for absences as an approved accommodation. Students with this accommodation have provided documentation substantiating their medical condition and how it may sporadically interrupt their ability to participate in daily activities. Students must meet with faculty and complete the Consideration for Absences Course Agreement Plan and submit it to OARS within two weeks of signature. Students are still responsible for all information missed and assignments due. There may be some class activities such as labs, presentations, etc. that cannot be replicated and will need to be addressed on a case–by–case basis.
Yes! If students only require testing accommodations that you can provide such as extended time, a distraction-reduced environment, a computer for essay exams, etc., you are able to host students using their testing accommodations. However, if students require accommodation such as reader software, it will be necessary for them to utilize the technology resources in the OARS Testing Center. OARS is always available to host students taking exams with accommodations during regular business hours (8:00 am – 5:00 pm). Students must log in to their COMPASS Portal and schedule an exam at least 3 business days before the exam/quiz date, at least 6 business days before the midterm/final date.