Student Success Program

Meet The Student Success Staff

Scroll down to find your coach and learn a little about who they are.

The Office of Student Success

Britt Carl

Director of Student Success

Contact: (336) 841-9490   |

Britt Carl received her Bachelor’s degree in Exercise and Sport Science from the University of North Carolina at Chapel Hill and her Master’s degree in Higher Education Administration from the University of Louisville.  Prior to joining the High Point University family, Britt served as an Assistant Director of Admissions at Mary Baldwin College in Virginia, as well as a First Year Advisor during her last year at the college.  She is passionate about assisting students as they progress through their collegiate careers, and she is excited to work with our freshmen as they adjust to academic and campus life at High Point University. Britt is a faithful member of Kappa Kappa Gamma sorority and she is a member of the Young Alumnae Advisory Board at the all-girls independent high school she attended, Saint Mary’s School in Raleigh, NC.  She also loves to paint, read, and cook!

Na’Tosha Brooks

Student Success Department Administrator

Contact: (336) 841-9574   |

Na’Tosha Brooks received her Bachelor’s degree in Special Education (K-12) from Bennett College. Prior to uniting with the High Point University community, Na’Tosha served as a Special Education teacher with the North Carolina Public School system for 12 years in which she held several key leadership positions. She was awarded Teacher of the Year for Tabernacle Elementary in Randolph County, her classroom was featured on Fox 8‘s segment,” What’s Right with Our Schools” with Cindy Farmer and published on the front page of the Randolph County newspaper. Na’Tosha’s dedicated involvement beyond the classroom resulted in her being 1 of 100 individuals selected from across the country to represent their state in Washington, DC during the National Educators Association/National Association for the Advancement of Colored People’s training on uniting young educators and activists to pursue efforts in  civic engagement and voter education. Following the classroom, Na’Tosha transitioned to Mount Zion Baptist Church of Greensboro, Inc. where she served as Director for Solomon’s World’s Afterschool and Summer Enrichment Programs focusing on students in grades Pre-K-8th. Because of her passion for serving others’ individual needs with love and excellence within the workplace, church, and community, Na’Tosha has co-founded the non-profit organization The Birthing Movement, Inc. Na’Tosha is a member of Alpha Kappa Alpha Sorority, Inc. and a proud mother of two beautiful children, Hailey and Connor. She enjoys reading, movies, music, sports and spending quality time with family friends!

Pam Francisco

Pam Francisco

Senior Success Coach

Contact: (336) 841-9189   |

Student Success Coach for  AccountingBusiness Administration, Business Entrepreneurship,  International Business, Marketing and Sales majors in the School of Business with last names A-E

Pamela Francisco received her Bachelor’s degree in Special Education from Greensboro College and taught Special Education at the high school level for eighteen years where she developed and implemented Special Education programs which enabled at-risk students to earn graduation credits and pursue higher education.  After receiving her Master’s degree in School Administration and Curriculum and Instruction from UNC-Pembroke, Ms. Francisco worked for twelve years as a school administrator at the elementary, middle, and high school levels, most recently as a middle school principal.  She has been involved with the National and North Carolina Middle School Associations for the past several years, leading teachers to present Collaborative Teaching and Positive Behavior Intervention and Support workshops at state and national conferences. Ms. Francisco has participated in panels for discussion in Washington, DC and met with congressmen and national leaders to solicit support for middle school education.  Ms. Francisco is the proud parent of two beautiful daughters, Alexandra, a Guilford County Schools teacher, and Mackenzie, a Sophomore at Appalachian State University.  Excited to be a part of the High Point University family, Ms. Francisco hopes to impact students by providing support and resources that will enable them to be academically and socially successful.

Bradley Taylor

Senior Success Coach

Contact: (336) 841-9066     |

Student Success Coach for students majoring in Biology 

Bradley G. Taylor, an High Point University alumnus, Bradley graduated with a Bachelor of Science degree in Chemistry with a minor in Physics and a Bachelor of Arts degree in Mathematics with a minor in Music. He was an actively involved student both in the classroom and as leader around campus, which led to his passion for both first-year student programs and alumni engagement. Bradley obtained a Master’s degree in Higher Education Administration from North Carolina State University. He has experience as an analytical chemistry research assistant at Wake Forest University and in residence life, residential staff selections, and new student programs at Duke University. “I am very excited to be back at High Point University and to provide coaching to freshmen majoring in scientific fields,” says Bradley. “Through my work I hope to promote a student’s sense of belonging, strengthen their connection to HPU and support their academic success.” Bradley is an Eagle Scout and dedicated adult volunteer in the Boy Scouts of America.

Daniel Allen

Contact: (336) 841-9680   |

Student Success Coach for the AccountingBusiness Administration, Business Entrepreneurship,  International Business, Marketing and Sales majors in the School of Business with last names Q-Z

Daniel Allen was born in Winston-Salem, North Carolina and grew up in the central and eastern part of the state. Daniel received a Bachelor’s degree in History and a Bachelor’s degree in Social Sciences Education from Western Carolina University.  Realizing a passion for working with college students, Daniel returned to Western Carolina University and earned a Master’s degree in College Student Personnel.  Daniel has a background in residence life, campus programming, and working specifically with the freshmen population.  He is always looking to help students so that they can be successful. Daniel’s hobbies include playing golf, reading, and traveling.

Michael J. CasaSanta

Contact: (336) 841-9798   |

Student Success Coach for the AccountingBusiness Administration, Business Entrepreneurship,  International Business, Marketing and Sales majors in the School of Business with last names F-K

Michael J. CasaSanta received his Bachelor’s degree in Journalism and Electronic Media from the University of Tennessee and his Master’s degree in Business Administration from the University of Phoenix. Prior to coming to High Point University, Mike held a variety of positions in fraternity and sorority life, alumni development and fundraising, admissions, volunteer development, and career advising. His interest in being a Student Success Coach stems from the difficulties he saw friends and classmates have as they struggled in making the transition from living at home with their parents to being a college student and having to make responsible choices. Mike is deeply committed to helping students pursue, and achieve their dreams and goals. Mike is a loyal member of the Phi Kappa Tau Fraternity, enjoys watching football and basketball, coaching youth basketball, and spending time with his wife Caroline.

Hilah Cook

Contact: (336) 841-9028   |

Student Success Coach for Psychology, Studio ArtGraphic DesignInterior Design, Visual Merchandising Design, MusicDanceand Theatre majors.

Hilah Cook began her educational career as a Communication Major at Catawba College.  She holds a B.A. in Communication from Catawba College and a Master’s Degree in Student Personnel Administration in Higher Education from The University of North Carolina Greensboro. Hilah has worked for the past five years in residence life at various institutions specializing in working with freshmen students. She has experience in developing programming, assisting in the implementation of programs and services designed to promote academic, personal, and social activities for first year students. Hilah has been recognized by South Eastern Association of Housing Officers and was awarded the Graduate Assistant of the Year Award from UNC-Greensboro in 2011. Hilah is originally from Southern Pines, NC and loves living in the Tar Heel State.  She enjoys time with her husband and son.  In addition, she has hobbies which include photography and baking.

 Isabel Drinkwater

Contact: (336) 841-9796   |

Student Success Coach for Undeclared students with last names A-K

Isabel Drinkwater is a recent graduate from Appalachian State University with a M.A. in College Student Development. Prior to Appalachian State, Isabel attended Meredith College earning a degree in Psychology. After finishing her undergraduate studies Isabel worked for three years as a teacher at the British International School of Charlotte.  It was through this experience that she discovered a passion for helping students realize their potential. As a graduate student, Isabel held an assistant-ship in the Career Exploration Office and also worked in the Career Development Center, Student Conduct, and served as a career counselor intern at Meredith College as well as a First Year Experience facilitator at Central Piedmont Community College. In her free time Isabel enjoys the outdoors, traveling, and spending time with her family, friends, and beloved golden retriever.

Lance Dunlap

Contact: (336) 841-9319   |

Student Success Coach for Actuarial Science, Biochemistry, Chemistry, Computer Science, English Literature, English Writing, French, History, Human Relations, Individualized Major, Mathematical Economics, Mathematics, NeuroscienceNonprofit Leadership and Management, Philosophy, Physics, Religion Sociology, and Spanish majors.

Lance Dunlap was born and raised in Reidsville, NC. Lance joins the Office of Student Success team after serving with the Office of Student Life at High Point University since 2012. Lance holds a B.A. from the University of North Carolina at Chapel Hill, where he was a Resident Assistant, member of the Tarpeggios a cappella group, and re-founding father for Pi Kappa Phi Fraternity. Lance is in the process of completing a Master’s degree in Student Affairs Administration in Higher Education from the University of North Carolina at Greensboro. Lance previously served as the Head Coach for the Club Golf Team at HPU from 2014 to 2016. In his free time, Lance enjoys spending time with his wife, watching/playing basketball, golfing, and fishing.

Lindsey Griffin

Contact: (336) 841-9781   |

Student Success Coach for Accounting, Business Administration, Business Entrepreneurship, International Business,  Marketing and Sales majors in the School of Business with last names L-P

Lindsey Griffin grew up in Greensboro, North Carolina. She earned a Bachelor of Science in Business Administration with a concentration in Marketing from Catawba College and a Master of Arts in Human Services from Lenoir-Rhyne University. The majority of her professional background is in higher education admissions, where she found a passion for serving college students and assisting them in discovering and reaching their potential. Lindsey believes in a transformative college education and is thrilled to be a part of the Student Success team at High Point University, where she can provide support to students during an exciting time in their lives! In her free time, Lindsey enjoys spending time with family and friends, reading, and running.

Matthew Killian

Contact: (336) 841-9479   |

Student Success Coach for the School of Education, Political Science, International Relations and Criminal Justice

Matthew Killian received his Bachelor’s degree in Sociology from the University at Buffalo and his Master’s degree in Education from Johns Hopkins University.  Prior to coming to High Point University, Matthew taught high school English in the Guilford County Schools system. During his teaching career, Matthew coached cross country and track, helped his school launch an ACT preparation program to improve students’ test scores and had the opportunity to present at school, district, and state level conferences on creating “College Readiness” in high school students.  Through his experiences teaching, Matthew realized that there were many social, emotional and academic challenges that students would face once they got to college, and not all would be ready to confront them. This led him to transition to higher education, where he will continue to help students pursue their career goals at HPU.  In his free time, Matthew enjoys running, watching his hometown Buffalo Bills, traveling and spending time with friends and family.

Giselle Mansi

Contact: (336) 841-9782   |

Student Success Coach for all majors in the Nido R. Qubein School of Communication with last names K-Z

Giselle Mansi is a two-time High Point University alumnus, Giselle graduated with a Bachelor of Arts in Elementary Education and with a Master’s degree in Education with a Literacy concentration. Before coming to HPU, Giselle taught in Elementary, Middle, and most recently in High School. Her passion for students go beyond the walls of the classroom as she was often found cheering for her students on the sidelines of their games or by simply extending a hand of service. Giselle has presented at local and state conferences on best research based practices for the classroom.  Giselle is excited to be back at her Alma Matter as she reflects back at her undergraduate and graduate experience and how important it was to make connections with professors and leaders in their fields. Giselle is an active member of Delta Kappa Gama an International Society of Key Women Educators and North Carolina Association of Elementary Educators (NCAEE). In her free time, Giselle loves to spend time with family, dance, read, and travel.

Alisha Richardson

Contact: (336) 841-9449     |

Student Success Coach for all majors in the Nido R. Qubein School of Communication with last names A-J and High Point University’s Media Fellows

Alisha Richardson graduated from Elon University with a Bachelor of Arts in Communications and obtained her Master of Arts in Strategic Communication from High Point University. She began at the university in 2011 working for the Budd Group as Service Request Coordinator and later joined the Concierge Team in May 2013 as University Scheduler. During her time as University Scheduler, she connected with students through campus event planning and enjoyed the opportunity to mentor Concierge student workers. Alisha believes that college is a time for growth, exploration, and relationship building on personal and professional levels. She hopes her experiences can encourage freshman students to make next four years fruitful and memorable. Alisha is an active member of Alpha Kappa Alpha Sorority, Inc. She also enjoys traveling and spending time with friends and family.

Stacy Rogers

Contact: (336) 841-9279     |

Student Success Coach for the Exercise Science majors in the School of Health Sciences and Pre-Pharmacy majors in the School of Pharmacy

Stacy Rogers graduated from North Carolina Agricultural and Technical State University with a Bachelor of Arts in Liberal Studies and recently obtained her Master of Science in Higher Education from North Carolina Agricultural and Technical State University. Stacy has a passion for working with adult learners; more specifically, college students. She enjoys assisting them navigate through their personal and academic journey. Stacy aspires to inspire and is extremely excited to be a part of the High Point University family. She enjoys spending time with her son, Jordan, as well as her family and friends.

Taylor Pentz

Contact: (336) 841-9037     |

Student Success Coach for Undeclared students with last names L-Z

HPU Student Success