Instructional Technology Blog

All Tech Updates Articles

Deleting Saved Passwords

09.10.2014 By: Kaitlyn Reish
Storing your High Point University password for University sites in your Web browser’s saved password list can expose the data it protects to anyone else who uses your computer, and possibly to others on the Internet.  Also saved passwords can cause you to get locked out of your account if you change your password. To […]
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Blackboard: Unrecoverable Loop Error Fix

09.2.2014 By: Kaitlyn Reish
                                  Are you getting the below error message when trying to access a specific course on Blackboard? Well, I have a solution if you ever see this error! You will need to clear your browser of cookies and cache. […]
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How to Access Starfish Within Blackboard

08.28.2014 By: Kaitlyn Reish
Are you having trouble accessing the Starfish tab in Blackboard? The Office of Information Technology has put together a short tutorial guide on how to access Starfish through Blackboard. You can find this tutorial guide HERE.     Post by Kaitlyn Reish, Training Specialist at HPU. Click HERE to return to the Techblog
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IT Update: Blackboard Upgrade

08.20.2014 By: Kaitlyn Reish
On Thursday during the hours of midnight to 4:00am, the Office of Information Technology will be upgrading the Blackboard site to the newest version. Although the interface will look the same, there are some new features and enhancements that could be beneficial. Below are a list of the new features and enhancements.   Grade Center Improvements […]
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IT Update: Vitural Lab Modifications

08.19.2014 By: Kaitlyn Reish
In preparation for the 2014-15 academic year, the Office of Information Technology has worked diligently to assess the state of classroom computer laboratories on campus and craft a vision for further improvement in some key areas.  This has been in line with our desire to provide robust computing environments presented with the user in mind.  […]
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Resetting Your Voicemail Pin

05.27.2014 By: Kaitlyn Reish
Are you having trouble remembering your voicemail pin to your office phone? If so, you can reset your voicemail pin yourself. All you need to do is access webmail through a web browser. Follow the instructions below to find out how to reset your pin number.   Once you navigate to, follow the instructions below. […]
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Blackboard Maintenance: Friday, March 28th 3:00AM-4:00AM

03.27.2014 By: Kaitlyn Reish
 **Blackboard will be down for maintenance on Friday, March 28th between the hours of 3:00AM – 4:00AM**   
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Phishing Emails: How to Avoid the Attack

03.18.2014 By: Kaitlyn Reish
Computer hackers are getting really crafty with their scams. They use very convincing emails to fish for our personal data. Chances are, you’ve seen email scams in your inbox, especially recently. They say your account is compromised or deactivated and prompt you to login to fix it or respond to the email with your username […]
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Blackboard: Supported Browsers

02.19.2014 By: Kaitlyn Reish
Since Blackboard is a web based tool, it will only work properly in certain web browsers. There are some known issues with using a non-supported web browser.  Recently there has been issues using Blackboard in certain browsers. Please follow the steps and guides below to make sure you are using a supported browser when using […]
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Adding Blog to RSS Feeder

12.16.2013 By: Samantha Harlow
Since it’s the holidays, we are going to write a simple post about RSS and adding URLs to your favorite RSS readers or feeds program. “RSS or Really Simple Syndication is a family of web feed formats.  RSS is mainly used to publish frequently updated works.  RSS feeds are very helpful for blogs or news […]
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