Resetting Your Voicemail Pin

Posted on May 27, 2014.

Are you having trouble remembering your voicemail pin to your office phone?

If so, you can reset your voicemail pin yourself. All you need to do is access webmail through a web browser. Follow the instructions below to find out how to reset your pin number.



Once you navigate to, follow the instructions below.

  1. Click Options, which is located in the upper right hand corner.
  2. Click See All Options… from the drop down menu.
  3. Click Phone on the left hand action bar.
  4. Click on Reset my voice mail PIN… in the center on the phone options.

You will receive an email with a temporary pin number. Once you access your voicemail with the temporary pin number, your phone will prompt you to choose a new pin number that you can remember.


Post by Kaitlyn Reish, Training Specialist at HPU.

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