The basis for a student’s complaint may be that an act or situation is objectionable in the view of the student. High Point University provides a process for a student complaint to be addressed.<\/p>\n
The High Point University Procedure for Student Complaints<\/a> governs complaints the student puts in writing and submits to a University official. This Procedure applies to all students, undergraduate and graduate. This Procedure ensures timely, fair and efficient resolutions with the maintenance of individual privacy and confidentiality. This Procedure cannot be used to challenge the finding of the Executive committee of the Faculty, a standing committee whose decision is final.<\/p>\n Discussion, in many instances, can resolve a complaint. The student is encouraged to bring a problem to the person who has responsibility for the objectionable action or situation. This is merely an option for the student and it has no bearing on the student seeking a formal solution to the problem through the involvement of University officials.<\/p>\n When students seek the formal intervention of University officials, they must submit a written complaint to:<\/p>\n Because a student complaint can touch any aspect of the University, the Senior Director of Student Experience is the appointment University official to guide all written student complaints.<\/p>\n High Point University Student Complaint Form<\/b><\/strong><\/a><\/p>\n High Point University is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award bachelor\u2019s, master\u2019s, and doctoral degrees. High Point University also may offer credentials such as certificates and diplomas at approved degree levels. Questions about the accreditation of High Point University may be directed in writing to Contact the Southern Association of Colleges and Schools Commission on Colleges at 1866 Southern Lane, Decatur, Georgia 30033-4097, or by calling 404-679-4097, or by using information available on SACSCOC\u2019s website (www.sacscoc.org<\/u><\/a>).<\/p>\n View the SACSCOC website<\/strong><\/a><\/p>\n SACSCOC Complaint Policy and Procedures\u00a0<\/strong><\/a><\/p>\n High Point University is an active participant in the\u00a0State Authorization Reciprocity Agreement (SARA)<\/a>\u00a0administered by\u00a0SARA North Carolina<\/a>. Students may file a complaint via the\u00a0process<\/a>\u00a0and\u00a0form<\/a>\u00a0established by SARA North Carolina at P.O. Box 41349, Raleigh, North Carolina 27629 or by phone at (919) 549-8614, ext. 4667 and email at information@saranc.org<\/a>.<\/p>\n In addition to the grievance procedures set forth by SARA North Carolina, students may a file a complaint with the state<\/a> in which they are residing and receiving instruction provided by High Point University.<\/p>\n Complaints regarding the institution that cannot be resolved at the institutional level, particularly complaints regarding applicable state laws, may be directed to the Consumer Protection Division of the North Carolina Department of Justice<\/a> using this form<\/a>. Contact the Consumer Protection Division at: North Carolina Department of Justice Consumer Protection Division, 9001 Mail Service Center Raleigh, NC 27699-9001 or call 877-566-7226.<\/p>\n NC-SARA does not deal with professional licensing board approval for any courses or programs leading to professional licensure. If you are not a resident of North Carolina and you are taking an online course or hybrid\u00a0program leading to professional licensure, High Point University cannot guarantee whether the course or hybrid program meets requirements for professional licensure in your state. High Point University recommends that,\u00a0prior to beginning your course of study, you contact the institution\u2019s degree program to inquire about enrollment and professional licensure options. For questions about this disclaimer or further information about licensure, please contact the program director of the appropriate program.<\/p>\n Dr. Jolene Henning Click here for state-by-state licensing board contact information.<\/a><\/p>\n Click here for professional licensing disclosures for the M.S.A.T. program.<\/u><\/a><\/p>\n <\/p>\n Dr. Amy Holcombe Click here for state-by-state licensing board contact information.<\/a><\/p>\n Click here for professional licensing disclosures for programs in the School of Education.<\/a><\/p>\n <\/p>\n Dr. Mary Jayne Kennedy Click here for state-by-state licensing board contact information.<\/a><\/p>\n Click here for professional licensing disclosures for the Pharm.D. Program<\/u>.<\/u><\/a><\/p>\n <\/p>\n Dr. Jeff Taylor Click here for state-by-state licensing board contact information.<\/a><\/p>\n Click here for professional licensing disclosures for the D.P.T. program.<\/u><\/a><\/p>\n <\/p>\n Dr. James Johnson Click here for state-by-state licensing board contact information.<\/a><\/p>\nInformal Resolution of Student Complaint<\/u><\/h3>\n
Formal Resolution of a Student Complaint<\/u><\/h3>\n
\nAssistant Vice President for Student Leadership
\n3rd Floor, Slane University Center
\nHigh Point University
\nHigh Point, NC 27268
\n(336) 841-9548
\nbtaylor@highpoint.edu<\/a><\/div>\nRegional Accreditation Grievance Procedures<\/h2>\n
SARA North Carolina and Other State Entities<\/h2>\n
Professional Licensure Disclaimer Statement<\/h2>\n
Athletic Training<\/u><\/strong><\/h3>\n
\nChair, Department of Athletic Training
\nHigh Point University
\nHigh Point, NC 27268
\njhenning@highpoint.edu<\/a>;
\n336.841.4514<\/p>\nEducation<\/u><\/strong><\/h3>\n
\nDean of the Stout School of Education
\nHigh Point University
\nHigh Point, NC 27268
\naholcomb@highpoint.edu<\/a>;
\n336.841.9575<\/p>\nPharmacy<\/u><\/strong><\/h3>\n
\nDean of the Fred Wilson School of Pharmacy
\nHigh Point University
\nHigh Point, NC 27268
\nmkenned2@highpoint.edu<\/a>;
\n336.841.9714<\/p>\nPhysical Therapy<\/u><\/strong><\/h3>\n
\nChair, Department of Physical Therapy
\nHigh Point University
\nHigh Point, NC 27268
\njtaylor@highpoint.edu<\/a>
\n336.841.9278<\/p>\nPhysician Assistant Studies<\/u><\/strong><\/h3>\n
\nChair, Depart of Physician Assistant Studies
\nHigh Point University
\nHigh Point. NC 27268
\njjohnso2@highpoint.edu<\/a>;
\n336.841.9682<\/p>\n