To Lodge a Complaint:APTA Logo

Physical therapy education programs in the United States are accredited by the Commission on Accreditation in Physical Therapy Education (CAPTE), which works in conjunction with the American Physical Therapy Association (APTA) to maintain the standards of the profession.

As High Point University proudly recognizes its recently awarded accreditation, as a program standard and here-to moving forward, any stakeholder to include but not limited to, students, parents, patients, faculty, and other affiliated or non affiliated interests may LODGE A COMPLAINT  regarding the HPU DPT Program to the APTA or the CAPTE in order to report a wrongdoing or concern that directly involves student rights and privileges, patient/client rights, and privileges, and or public safety.

Complaints that fall outside of due process, for example, those complaints from prospective or enrolled students, clinical education sites, patients or external agencies should be directed in writing to Dr. Jeff Taylor, Professor and Chair, Department of Physical Therapy at jtaylor@highpoint.edu. If the complaint that is being filed is against Dr. Taylor, then complaints can be addressed to Dr. Kevin Ford, Interim Dean, Congdon School of Health Sciences or to the offices of the Provost or President as the complainant sees fit. This policy is also available in the program handbook, which is available by request.

To contact CAPTE call (703) 706-3242 or (703) 706-3245 (TDD) or e-mail accreditation@apta.org. All complaints should be followed up by a written letter of complaint that is signed and dated.

USPS Mail should be sent to Dr. Candy Bahner, Interim Director of Education, CAPTE 1111 N. Fairfax St. Alexandria, VA 22314.