{"id":440,"date":"2015-11-17T15:52:06","date_gmt":"2015-11-17T15:52:06","guid":{"rendered":"https:\/\/www.highpoint.edu\/studentaccounts\/?page_id=440"},"modified":"2025-09-22T16:55:38","modified_gmt":"2025-09-22T16:55:38","slug":"staff","status":"publish","type":"page","link":"https:\/\/www.highpoint.edu\/studentaccounts\/staff\/","title":{"rendered":"Student Accounts Staff"},"content":{"rendered":"<p>The staff in the Office of Student Accounts is here to help you work through any issues you may have regarding your student account. We are available to any current student, parent or member of the university community to answer questions about a range of account issues, including:<\/p>\n<ul>\n<li>Billing<\/li>\n<li>Payment of tuition &amp; fees<\/li>\n<li>Enrollment and payment of student insurance<\/li>\n<li>Administration of\u00a0TouchNet Monthly Payment Plan<\/li>\n<li>Administration of University\u00a0Dining Plan enrollment\u00a0for students living on campus<\/li>\n<li>How to pay your bill using a prepaid tuition program or 529 account<\/li>\n<\/ul>\n<p>Our Student Account Representatives are happy to assist you in these matters, and we welcome you to visit our offices in Roberts Hall 105.<\/p>\n<hr \/>\n<p><strong>General Questions\u00a0 <\/strong>(336)-841-9259\u00a0 <a href=\"mailto:studentaccounts@highpoint.edu\">studentaccounts@highpoint.edu<\/a><\/p>\n<p><strong>Megan Inch, Director of Student Accounts <\/strong><em>(Student Account Inquiries, Billing, Refunds, etc)<\/em><strong><br \/>\n<\/strong><span style=\"float: none; background-color: #ffffff; color: #333333; cursor: text; font-family: Georgia,'Times New Roman','Bitstream Charter',Times,serif; font-size: 16px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none;\">(336) 841-9166\u00a0<\/span><strong> |\u00a0 <\/strong><a href=\"mailto:minch@highpoint.edu\">minch@highpoint.edu<\/a><\/p>\n<p><strong>Joyce Williams, Associate Director of Student Accounts<\/strong><span style=\"float: none; background-color: #ffffff; color: #333333; cursor: text; font-family: Georgia,'Times New Roman','Bitstream Charter',Times,serif; font-size: 16px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none;\"> (<\/span><i>TouchNet Liaison, Monthly Payment Plans, Payment Agreements, Collections, Canadian Tax Forms<\/i><span style=\"float: none; background-color: #ffffff; color: #333333; cursor: text; font-family: Georgia,'Times New Roman','Bitstream Charter',Times,serif; font-size: 16px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none;\">)<\/span><br \/>\n<span style=\"float: none; background-color: #ffffff; color: #333333; cursor: text; font-family: Georgia,'Times New Roman','Bitstream Charter',Times,serif; font-size: 16px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none;\">(336) 841-4637 \u00a0| \u00a0<\/span><a href=\"mailto:jwilli1@highpoint.edu\">jwillia1@highpoint.edu<\/a><\/p>\n<p><b>TBD, <strong>Data Analyst<\/strong> <\/b><span style=\"float: none; background-color: #ffffff; color: #333333; cursor: text; font-family: Georgia,'Times New Roman','Bitstream Charter',Times,serif; font-size: 16px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none;\">(<em>Undergraduate Billing and Refunds, <\/em><em>1098T&#8217;s, Report Generation, Housing Adjustments, Departmental Liaison, TouchNet Liaison<\/em><\/span><i>)<br \/>\n<span style=\"float: none; background-color: #ffffff; color: #333333; cursor: text; font-family: Georgia,'Times New Roman','Bitstream Charter',Times,serif; font-size: 16px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none;\">(336) TBD <\/span><strong>| <\/strong><\/i>TBD<\/p>\n<p><strong>Stephanie Proffitt-Copeland, Student Accounts Processor<\/strong> (<em>Payments, Deposits, Scholarship Receivables, Parking Tickets<\/em>)<br \/>\n(336) 841-9089 |\u00a0 <a href=\"mailto:scopela1@highpoint.edu\">scopela1@highpoint.edu\u00a0<\/a><\/p>\n<p><b><strong>TBD,<\/strong> Senior Student Accounts Coordinator <\/b>(Special <i>Student Group Billing, Student Health Insurance, Tuition Protection Insurance, and General Inquiries)<\/i><br \/>\n(336) TBD | TBD<\/p>\n<p><strong>Fatema Rice <\/strong><em>(General Mailbox Inquiries, General Account Questions, TouchNet &amp; Self-Service Assistance)<\/em><strong><br \/>\n<\/strong><span style=\"float: none; background-color: #ffffff; color: #333333; cursor: text; font-family: Georgia,'Times New Roman','Bitstream Charter',Times,serif; font-size: 16px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none;\">(336) 841-9259 <\/span><strong>| <\/strong>\u00a0<a href=\"mailto:studentaccounts@highpoint.edu\">studentaccounts@highpoint.edu<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The staff in the Office of Student Accounts is here to help you work through any issues you may have regarding your student account. 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