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Office of Accessibility Resources and Services

Emotional Support Animals

An Emotional Support Animal (ESA) is a reasonable accommodation that affords a person with a disability an equal opportunity to use and enjoy University housing by alleviating one or more identified symptoms or effects a person’s disability. Documentation is required for any type of requested accommodation.  Documentation for an ESA must be from a qualified medical professional.  Qualified medical professional, for our purposes, is defined as a non-family member whose professional training qualifies them to diagnose and treat the impairments associated with the student’s disability. The student must either be a current patient of the professional who completes the documents or have an established history of treatment that is documented.  Each question on the required forms must be completed by the medical professional.  We will not accept notes or letters in lieu of the provided documents.

The ESA Policy explains the specific requirements applicable to a campus resident’s request for and possession of an ESA in University housing.  The ESA Policy does not apply to “service animals” under applicable law.

Although it is the policy of HPU that residents are generally prohibited from having animals of any type in University housing, HPU will consider a request by a resident with a disability for a reasonable accommodation to allow an ESA consistent with the ESA Policy.  Before a Resident may bring a requested ESA to campus, the Resident must be approved by OARS for a reasonable accommodation.

Resident Request Process

New students requesting an ESA as a housing accommodation must:

1. Go to the OARS COMPASS Portal and log in using your HPU username and password.

2. Complete the online registration.

3. Submit the completed Documentation Standards for an Emotional Support Animal signed by a qualified medical or mental health professional.

4. Submit up-to-date veterinary records of your animal’s immunizations, flea and tick treatments, and/or wellness visit.

5. Complete an In Case of Emergency (ICE) Removal Form through the OARS COMPASS portal under Information Release Consents on the left side of the page. This will require you to identify an off-campus person who is not a current HPU student who will take possession of the animal if the animal must be excluded from campus under Section VI of the ESA Policy.

6. Review and sign the electronic Rules and Responsibilities of a Resident with an Approved Emotional Support Animal through the OARS COMPASS portal.

7. Set up an appointment with an OARS Accessibility Specialist to review the request.

8. Receive an identification tag and door decal for the ESA (optional).

**All documentation should be uploaded to the online registration**

 

 


Returning students requesting an ESA as a housing accommodation must:

1. Go to the OARS COMPASS Portal and log in using your HPU username and password.

2. Complete the Additional or Renew Accommodation Request located on the left side of the page.

3. Submit up-to-date veterinary records of your animal’s immunizations, flea and tick treatments, and/or wellness visit.

4. Complete an In Case of Emergency (ICE) Removal Form through your COMPASS Portal under Information Release Consents on the left side of the page. This will require you to identify an off-campus person who is not a current HPU student who will take possession of the animal if the animal must be excluded from campus under Section VI of the ESA Policy.

5. Review and sign the electronic Rules and Responsibilities of a Resident with an Approved Emotional Support Animal through your COMPASS Portal.

6. Set up an appointment with an Accessibility Specialist to review the request.

7. Optionally receive an identification tag and door decal for the ESA, if not already obtained.

 

Housing accommodation renewals through OARS should be completed along with Housing deadlines (i.e. by February 15). 

 

Once OARS receives the required documentation, and Accessibility Specialist will review the request and issue a decision regarding the requested ESA. The student requesting the ESA will be notified if the ESA is approved or if OARS needs additional information regarding the request.  Decisions regarding ESAs may take three or more weeks after documentation from a Medical Doctor, Psychiatrist, Psychologist, Counselor, or Therapist has been received by OARS.  If medical documentation is incomplete or illegible, this may further delay the decision.

Denials of Requests for Emotional Support Animals.  The University is not required to provide accommodations that would pose a direct threat to the health or safety of others.  Thus, if a particular animal requested by a student with a disability has a history of dangerous behavior or an unsafe disposition, the University will deny the request for an ESA.  The University will also deny requests that would: (1) result in substantial physical damage to the property of others unless the threat can be eliminated or significantly reduced by a reasonable accommodation; (2) pose an undue financial and/or administrative burden on the University; or (3) fundamentally alter the nature of the University’s Student Life operations.

Conflicting Health Conditions and Aversions.  Students with a medical condition or aversion affected by animals (e.g. allergies, asthma, respiratory conditions, zoophobia, etc.) should contact OARS if they are assigned to reside in close proximity to an ESA. OARS will work with Student Life to reasonably accommodate residents with disabilities who need accommodation when living in close proximity to an ESA as may be required by applicable law.