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Office of Student Accounts
Office of Student Accounts
Welcome to the Office of Student Accounts at High Point University!
About the Office of Student Accounts
The Office of Student Accounts is here to help you work through any issues you may have regarding your student account. We are available to any current student, parent or member of the university community to answer questions about a range of account issues, including:

- Billing of Tuition & Fees for Undergraduate and Graduate Students
- Payment of Tuition & Fees for Undergraduate and Graduate Students via the Stud...

The Office of Student Accounts is here to help you work through any issues you may have regarding your student account. We are available to any current student, parent or member of the university community to answer questions about a range of account issues, including:

- Billing of Tuition & Fees for Undergraduate and Graduate Students
- Payment of Tuition & Fees for Undergraduate and Graduate Students via the Student Account Center
- Enrollment and Payment of Student Health Insurance
- Enrollment and Payment of the Tuition Protection Plan
- Administration of the Monthly Payment Plan
- Administration of University Dining Plan Enrollment

Our Student Account Representatives are happy to assist you in these matters, and we welcome you to visit our offices.

Tuition Payments - 336-841-9259 or 336-841-9089
Billing Questions - 336-841-9259

Questions regarding financial aid (loans, scholarships, grants, etc.) please call the Office of Financial Planning at 336-841-9124.


Here's What You Need to Do:

The Office of Student Accounts wants to help make sure that each incoming and returning student has completed all necessary paperwork required by High Point University in order to begin your Freshman year.  Below you will find a checklist of all necessary items required to begin the new academic year at High Point University.  Please note, if you are a returning student, you may have already completed some of these items in previous years.  FERPA forms, immunization forms, and Student Account Center access do not have to be submitted each new year.

FERPA Consent Form

The Family Educational Rights and Privacy Act (FERPA) affords certain rights to students concerning the privacy of, and access to, their education records. Students may choose to complete and submit this form to the Registrar allowing the release of their education records to specified third parties.  If you have already submitted a FERPA, it is not necessary to submit another.  It is valid for the duration of your HPU career. Download the FERPA forms

Federal Student Loans – Accept or Decline

If you are offered federal student loans, then you can accept or decline these loans online through the Student Financial Services section of the  Student Financial Services Portal. Instructions for accepting or declining your loans online can be found in the SFS Self Service Guide.

In order to receive funding from the Federal Direct Subsidized/Unsubsidized Loan program, you must complete Entrance Counseling and sign a Master Promissory Note (MPN). These requirements must be completed before funds will be released from the federal loan center. These steps are further explained in detail within the portal.

Student Account Center Login / Granting Parental Access

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Waiving/Accepting of Student Health Insurance

In order to stay in compliance with the Affordable Care Act, all incoming and returning full-time HPU students are automatically enrolled in our health insurance plan each academic year. If you already have your own insurance, you can waive our coverage by completing an online waiver.  If you wish to stay enrolled on HPU’s coverage, you will need to login and accept or waive coverage online.  You MUST decline or accept by September 2, 2023. No action being taken on your part will automatically enroll you in HPU Health Insurance Coverage and the charge will remain on your account.  

***Please note the last day to waive coverage is September 2, 2023.***

Waiving of Tuition Protection Insurance

High Point University is pleased to offer tuition protection insurance from A.W.G Dewar that covers a student up to 75% of their financial investment in the event of a medical withdrawal or leave of absence. All undergraduate students are automatically enrolled at the beginning of each academic year.  If you wish to waive this coverage, you may do so online by clicking the button below.

Waive Tuition Protection Insurance

However, if you wish to keep the coverage, no action is necessary as the student is automatically enrolled.

***Please note the last day to waive tuition protection coverage for the academic year is September 2, 2023. Requests after this date may not be granted and the charge will remain on the account.***

Changing Your Dining Plan (If you do not wish to have the automatic 14 meal/week plan)

All residential students are automatically enrolled in the 14 meals per week dining plan at HPU. Fall meal plan selections will carry over to the Spring semester. If you wish to select one of the other three options (7 meals / 10 meals / 19 meals) you will need to login to your my.highpoint.edu portal, click on “Dining Plan Selection” and change to the plan you wish to have.

The window to change your dining plan:

Fall 2023: August 14, 2023 through September 1, 2023 at 5PM.

Spring 2024: January 2, 2024 through January 19, 2024 at 5PM.

Please note that all residential meal plans are the same cost.

Refund Enrollment

If you expect to receive a refund due to financial aid or an overpayment of your student account, you will now be able to have your funds deposited directly into your personal bank account by using our new direct deposit service through TouchNet!  This is the same management service that now processes all of your tuition payments and monthly payment plans.  View the refunding portal instructions.

If you have any questions about where to obtain these documents or how to submit them properly, please contact the Office of Student Accounts at 336-841-9259 or studentaccounts@highpoint.edu

Summer 2023:

Billing statements will be available to view online at the beginning of May 2023. These statements can be accessed by going to https://my.highpoint.edu and logging in then choosing the Student Account Center link. These can also be accessed by clicking the Student Account Center link at the bottom left of this page. Statements will also be mailed out at the end of April 2023.

Fall 2023:

Billing statements will be available to view online beginning of June 2023. These statements can be accessed by going to https://my.highpoint.edu and logging in then choosing the Student Account Center link. These can also be accessed by clicking the Student Account Center link at the bottom left of this page. Initial Fall 2023 statements will also be mailed out at starting at the beginning of June 2023.

Fall 2023 Monthly Payment Plan opens for enrollment mid-May 2023

Fall 2023 Tuition is Due June 30, 2023

First Day of Class is August 21, 2023

Health Insurance & Tuition Protection Insurance Waiver period will open on June 1, 2023

The High Point University Student Account Center (SAC) is an online portal that provides access to current account activity, account statements, monthly payment plans and one time electronic payments towards your balance. Through a simple sign-on process, students may access their account information and extend invitations to parents or additional participants who help manage the student account.

Access for students to the Student Account Center is located at https://my.highpoint.edu. Students will log in with the HPU email username and password. From there they will click on the link that says “Student Account Center” on the bottom right side of the page under Quick Links.

Due to student privacy regulations (FERPA), access to the Student Account Center is intially granted to students.  Students may grant access to other individuals who will be helping manage their financial account. The Student Account Center Guide will aid students in navigating the Student Account Center and all of its functionality.

 

 

 

 

 

          Click to Enroll! (Students)                                          Click to Enroll! (Authorized Users)

Students are encouraged to provide access to all individuals who help manage their financial account or make payments.  This can be done through the Authorized User Access section in the Student Account Center portal. Once the authorization has been initiated by the student, an invitation will be emailed to the individual with instructions for registering for Student Account Center access as an authorized participant.

The Student Account Center Guide will aid students and authorized users in navigating the Student Account Center and all of its functionality.

 

 

 

 

 

          Click to Enroll! (Students)                                          Click to Enroll! (Authorized Users)

Billing Schedule & Payment Options

The traditional method for billing tuition and fees is done on a semester basis.  Invoice statements for the fall semester will be available in the Student Account Center early June and payment is due early July. The invoice for the spring semester is posted mid-November and payment is due mid-December.

The Student Account Center provides a number of online payment options including ACH bank transfer, as well as debit or credit card payments. Additional transaction fees apply to debit and credit card payments.

The Student Account Center Guide will aid students in navigating the Student Account Center and all of its functionality.

 

 

 

 

 

          Click to Enroll! (Students)                                          Click to Enroll! (Authorized Users)

Undergraduate Optional Monthly Payment Plan

To help you afford your education expenses, High Point University is pleased to offer semesterly payment plans to you and your family. The interest-free monthly payment option allows you to spread each semester’s expenses over five monthly installments for only a small enrollment fee. This is a popular option with many of our families because it reduces the need to borrow and it gives families more control over their savings.

The undergraduate payment plan option is available on a semester basis and you must re-enroll each semester. Each semester’s balance can be divided into five monthly payments if enrolled during the first month of plan enrollment.

  • Fall semester plan payments begin June 1 and continue through October 1.
  • Spring semester plan payments begin November 1 and continue through March 1.

The enrollment fee for each semester is $50. Once you have completed enrollment for the payment plan, you will make payments through the TouchNet Student Account Center.

Once registered for access, payment plan enrollment can be done through the Student Account Center.  More than one authorized participant can be enrolled in a payment plan to help satisfy the balance however, users only have access to manage their own payment plan with the SAC portal.  One-time payments towards the balance can also be made within the Student Account Center if you do not wish to enroll on the payment plan.

If you need assistance determining your payment plan amount, please contact the Office of Student Accounts at 336-841-9259.

 

 

 

 

 

          Click to Enroll! (Students)                                          Click to Enroll! (Authorized Users)

To Pay by Phone:

Call 336-841-9089 or 336-841-9259 to make a payment using your credit or debit card (2.85% transaction fee applies to all card transactions).

By Mail:

Send payments to:

High Point University

Attn:  Office of Student Accounts

One University Parkway

High Point, NC 27268

*Please reference Student ID # on the check memo line*

In Person:

Roberts Hall – First Floor

Rooms 105 and 106

Can pay cash, check, debit or credit card (2.85% transaction fee applies to all card transactions).

Wire Transfer:

Please call our office at 336-841-9259 for wire instructions

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