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Office of Student Accounts

Office of Student Accounts

Welcome to the Office of Student Accounts at High Point University!

About the Office of Student Accounts

The Office of Student Accounts is here to help you work through any issues you may have regarding your student account. We are available to any current student, parent or member of the university community to answer questions about a range of account issues, including:

- Billing for Undergraduate and Graduate Students
- Payment for Undergraduate and Graduate Students via the Student Account Center portal
- Enrollmen...
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Here's What You Need to Do:

The Office of Student Accounts wants to help make sure that each incoming and returning student has completed all necessary paperwork required by High Point University in order to begin your Freshman year.  Below you will find a checklist of all necessary items required to begin the new academic year at High Point University.  Please note, if you are a returning student, you may have already completed some of these items in previous years.  FERPA forms, immunization forms, and Student Account Center access do not have to be submitted each new year.

FERPA Consent Form

The Family Educational Rights and Privacy Act (FERPA) affords certain rights to students concerning the privacy of, and access to, their education records. Students may choose to complete and submit this form to the Registrar allowing the release of their education records to specified third parties.  If you have already submitted a FERPA, it is not necessary to submit another.  It is valid for the duration of your HPU career. Download the FERPA forms

Student Self-Service and Granting Proxy User Access

Student Self-Service is High Point University’s student portal system for academic and financial aid information. Students should log in at myaccount.highpoint.edu using their HPU email address and password and grant proxy access to a parent(s) or guardian(s) in order to view their financial information online.  The below guides will help student’s and thier authorized proxy’s navigate the Self-Service portal and provides instructions on how to grant access:

Student Self-Service Guide

Student Self-Service Proxy Guide

Student Account Center Login / Granting Parental Access

The Student Account Center is High Point University’s online bill payment system. The Student Account Center is also where can enroll in High Point University’s monthly payment plans.  All HPU students should login via their HPU email address and password and grant access to a parent(s) or guardian(s) in order to view statements and make payments online.  Instructions on how to access the center and grant access can be found below:

Federal Student Loans – Accept or Decline

If you are offered federal student loans, then you can accept or decline these loans online through the Student Financial Services section of the  Student Financial Services Portal. Instructions for accepting or declining your loans online can be found in the SFS Self Service Guide.

In order to receive funding from the Federal Direct Subsidized/Unsubsidized Loan program, you must complete Entrance Counseling and sign a Master Promissory Note (MPN). These requirements must be completed before funds will be released from the federal loan center. These steps are further explained in detail within the portal.

Refund Enrollment

If you expect to receive a refund due to financial aid or an overpayment of your student account, you will now be able to have your funds deposited directly into your personal bank account by using our new direct deposit service through TouchNet!  This is the same management service that now processes all of your tuition payments and monthly payment plans.  View the refunding portal instructions.

Waiving/Accepting of Student Health Insurance

In order to stay in compliance with the Affordable Care Act, all incoming and returning full-time HPU undergraduate students are automatically enrolled in our health insurance plan each academic year. If you already have your own insurance, you can waive our coverage by completing an online waiver.  If you wish to stay enrolled on HPU’s coverage, you will need to login and accept coverage online beginning August 1, 2024.  You MUST decline or accept by August 31, 2024. No action being taken on your part will automatically enroll you in HPU Health Insurance Coverage and the charge will remain on your account.  

High Point University’s Student Health Center is powered by Novant Health. Novant Health accepts most insurance providers; please call the number on the back of your insurance card to confirm Novant is in network for your individual plan before waiving HPU’s coverage.

***Please note the last day to waive coverage is August 31, 2024.***

Waiving of Tuition Protection Insurance

High Point University is pleased to offer tuition protection insurance from A.W.G Dewar that covers a student up to 75% of their financial investment in the event of a medical withdrawal or leave of absence. All undergraduate students are automatically enrolled at the beginning of each academic year.  If you wish to waive this coverage, you may do so online by clicking the button below.

Waive Tuition Protection Insurance

However, if you wish to keep the coverage, no action is necessary as the student is automatically enrolled.

***Please note the last day to waive tuition protection coverage for the academic year is August 31, 2024. Requests after this date may not be granted and the charge will remain on the account.***

Changing Your Dining Plan (If you do not wish to have the automatic 14 meal/week plan)

All residential students are automatically enrolled in the 14 meals per week dining plan at HPU. Fall meal plan selections will carry over to the Spring semester. If you wish to select one of the other three options (7 meals / 10 meals / 19 meals) you will need to login to your my.highpoint.edu portal, click on “Dining Plan Selection” and change to the plan you wish to have.

The window to change your dining plan:

Fall 2024: August 12, 2024 through August 30, 2024 at 5PM.

Spring 2025: January 6, 2025 through January 24, 2025 at 5PM.

Please note that all residential meal plans are the same cost.

If you have any questions about where to obtain these documents or how to submit them properly, please contact the Office of Student Accounts at 336-841-9259 or [email protected]

Summer 2024:

Billing statements will be available to view online beginning mid-April. These statements can be accessed by going to https://my.highpoint.edu and logging in then choosing the Student Account Center link. Initial Summer 2024 statements will be mailed out starting in mid-April.

Summer 2024 Tuition is Due May 20, 2024


Fall 2024:

Billing statements will be available to view online beginning June 7, 2024. These statements can be accessed by going to https://my.highpoint.edu and logging in then choosing the Student Account Center link. Initial Fall 2024 statements will be mailed out starting at the beginning June.

Fall 2024 Monthly Payment Plan opens for enrollment May 15, 2024

Fall 2024 Tuition is Due June 30, 2024

First Day of Class is August 19, 2024


Spring 2025:

Billing statements will be available to view online beginning in mid-November. These statements can be accessed by going to https://my.highpoint.edu and logging in then choosing the Student Account Center link. Initial Spring 2025 statements will be mailed out starting in mid-November.

Spring Monthly Payment Plan opens for enrollment October 15, 2024

Spring 2025 Tuition is Due December 9, 2024

First Day of Class is January 13, 2025

The High Point University Student Account Center (SAC) is an online portal that provides access to current account activity, account statements, monthly payment plans and one time electronic payments towards your balance. Through a simple sign-on process, students may access their account information and extend invitations to parents or additional participants who help manage the student account.

Access for students and authorized users to the Student Account Center is provided in the links below.  Students will log in with the HPU email username and password. From there they will click on the link that says “Student Account Center” on the bottom right side of the page under Quick Links.

Due to student privacy regulations (FERPA), access to the Student Account Center is initially granted to students.  Students may grant access to other individuals who will be helping manage their financial account. The Student Account Center Guide will aid students in navigating the Student Account Center and all of its functionality.

 

 

 

 

 

Click to Enroll! (Students)                                        Click to Enroll! (Authorized Users)

 

Students are encouraged to provide access to all individuals who help manage their financial account or make payments.  This can be done through the Authorized User Access section in the Student Account Center portal. Once the authorization has been initiated by the student, an invitation will be emailed to the individual with instructions for registering for Student Account Center access as an authorized participant.

The Student Account Center Guide will aid students and authorized users in navigating the Student Account Center and all of its functionality.

 

 

 

 

 

          Click to Enroll! (Students)                                          Click to Enroll! (Authorized Users)

Billing Schedule & Payment Options

The traditional method for billing tuition and fees is done on a semester basis.  Invoice statements for the fall semester will be available in the Student Account Center early June and payment is due June 30. The invoice for the spring semester is posted mid-November and payment is due December 9.

The Student Account Center provides a number of online payment options including ACH bank transfer, as well as debit or credit card payments. Additional transaction fees apply to debit and credit card payments.

The Student Account Center Guide will aid students in navigating the Student Account Center and all of its functionality.

 

 

 

 

 

          Click to Enroll! (Students)                                          Click to Enroll! (Authorized Users)

Undergraduate Optional Monthly Payment Plan

To help you afford your education expenses, High Point University is pleased to offer you and your family a monthly payment plan option. The interest-free monthly payment option allows you to spread each semester’s expenses over five monthly installments for only a small enrollment fee. This is a popular option with many of our families because it reduces the need to borrow and it gives families more control over their savings.

The undergraduate payment plan option is available on a semester basis and you must re-enroll each semester. Each semester’s balance can be divided into four or five monthly payments if enrolled during the first month of plan enrollment.

  • Fall semester five-month plan payments begin June 1 and continue through October 1.
  • Fall semester four-month plan payments begin July 1 and continue through October 1.
  • Spring semester five-month plan payments begin November 1 and continue through March 1.
  • Spring semester four-month plan payments begin December 1 and continue through March 1.

The enrollment fee for each semester is $55. Once you have completed enrollment for the payment plan, you will make payments through the TouchNet Student Account Center.

Once registered for access, payment plan enrollment can be done through the Student Account Center.  More than one authorized participant can be enrolled in a payment plan to help satisfy the balance however, users only have access to manage their own payment plan with the SAC portal.  One-time payments towards the balance can also be made within the Student Account Center if you do not wish to enroll on the payment plan.

If you need assistance determining your payment plan amount, please contact the Office of Student Accounts at 336-841-9259.

 

 

 

 

 

Click to Enroll! (Students)                                        Click to Enroll! (Authorized Users)

To Pay by Phone:

Call 336-841-9089 or 336-841-9259 to make a payment using your credit or debit card (2.95% transaction fee applies to all card transactions).

By Mail:

Send payments to:

High Point University

Attn:  Office of Student Accounts

One University Parkway

High Point, NC 27268

*Please reference Student ID # on the check memo line*

In Person:

Roberts Hall – First Floor

Rooms 105 and 106

Can pay cash, check, debit or credit card (2.95% transaction fee applies to all card transactions).

Wire Transfer:

Please call our office at 336-841-9259 for wire instructions

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