Security and Transportation
The mission of the High Point University Security and Safety/Emergency Management departments is to care for and serve all who enter upon the lands of the University while preserving their property and University assets in a learning environment.

High Point University is safeguarded by a 24/7 professional security force, supplemented by officers with the High Point Police Department, patrolling a well-lit campus with an access-co...

The mission of the High Point University Security and Safety/Emergency Management departments is to care for and serve all who enter upon the lands of the University while preserving their property and University assets in a learning environment.

High Point University is safeguarded by a 24/7 professional security force, supplemented by officers with the High Point Police Department, patrolling a well-lit campus with an access-controlled perimeter. Technological enhancements include our robust access control system, expansive video surveillance system, and CARE points (Campus Assistance & Response to Emergency, i.e., blue light towers). Additional technological security improvements include Automatic Vehicle Identification (AVI) and automatic License Plate Readers at all of our entrances.

Contact Information
One University Parkway High Point, NC 27268
Emergency
(336) 841-9111
24/7

Security officers and dispatchers are well-vetted and trained to ensure the campus is served by the best team possible. Dispatchers receive calls for service, evaluate the requests and coordinate the response. Security officers respond, provide assistance, and investigate incidents. Security officers actively patrol campus and investigate furtive behavior.

Security officers maintain continual professional development to ensure the department’s readiness. Examples of annual training include:

  • Effective Communication and Conflict Resolution
  • Customer Service
  • First Aid/CPR/AED
  • Fire Prevention and Response
  • Subject Control and Detention Techniques
  • Traffic Control and Parking Enforcement

Recent initiatives include:

  • Launching LiveSafe, HPU’s safety and security mobile app
  • Equipping officers with body-worn cameras
  • Installing in-car video systems in all patrol vehicles
  • Ongoing video surveillance system additions throughout campus

Leadership:

Debra C. Duncan, J.D. serves as the Chief/Director of Campus Police/Security. dduncan1@highpoint.edu

The Transportation Department operates shuttles 20 hours a day when school is in session. All transportation drivers are certified, and maintain their Commercial Driver’s License (CDL) and Department of Transportation (DOT) medical cards.

Recent initiatives include:

  • Providing TransLoc, a mobile app that provides members of campus with a real-time map of all the operating shuttles, and provides an arrival ETA for all shuttle stops
  • Adding three new buses to the Transportation Fleet
  • Installing on-board video surveillance system in all transportation vehicles

Contact: (336) 841-9113

After 5pm? Please fill out our After Hours Form to get in touch.

 

Emergencies can take place with little to no warning, and may result in significant damages, injuries, and costs. The Office of Environmental Health and Safety (EHS) strives to ensure that High Point University is prepared, equipped and ready to handle any type of emergency or disaster.

In addition to campus emergency management, EHS works with university leadership to ensure all departments and individuals adhere to local, state and federal safety guidelines and regulations.

Recent initiatives and accomplishments include:

Parking is available for all members of campus. Members of campus can park in any unmarked space, provided that it is not specially-designated (reserved, service and delivery, faculty or numbered  space).

Parking Permits:

Members of campus are required to display a valid parking permit on the front and rear of the vehicle.

Parking permits may be obtained from the  R.G. Wanek Center Service Center Desk. You must provide state registration of the vehicle to obtain a parking permit.

Parking decals will remain on your vehicle for the duration of your time at HPU. They are not replaced annually. If you need replacements, remove your current decals and bring them to the R.G. Wanek Center.

Parking Terms and Conditions:

When you register a vehicle on campus, you agree to abide by the parking terms and conditions. Citations shall be issued for parking and other traffic-related offenses.

No longer need a Permit?

Bring your decals to the R. G. Wanek Center Service Desk at the end of your time at HPU.

How To Appeal a Parking Citation:

ARTICLE IX: Appeals

Appeal Process

  1. Correspondence with the PARKING Office is via e-mail only.
  2. Appeals can only be submitted by the individual receiving the citation under Article II.: Mandatory Registration.
  3. HPU parking/traffic citations may only be appealed online by the student who received the citation, not by phone, email, or in person. HPU parking/traffic citations may only be appealed via an online process at www.highpoint.edu/parking. Link to the appeal can be located within the citation emailed to the registered owners HPU email account.
  4. Appeals must be submitted within 7days of the receipt of an HPU parking/traffic citation. The appeal should include a detailed description of why the HPU parking/traffic citation should be considered improper or invalid.
  5. Appeals submitted beyond 7 days of the time and date of the HPU parking/traffic citation will not be accepted.
  6. Appeals by Parents of High Point University Students and other third parties are not accepted.

Parking Office will review the written appeal and may:
Grant the appeal and forgive the citation
Reduce the fine
Deny the appeal
Convey it to a warning

 

Board of Appeals
If the appeal is denied by the Parking Office, the appellant may appeal to the Board of Appeals within 7 days of notice of denial. Said board shall consist of one student, one security member, and one faculty member. The Board of Traffic Appeals shall meet as needed, at least once a semester. Requests to personally appear before the Board of Appeals will not be honored. After the hearing of the Board of Appeals the student will be notified via the student’s HPU email account of the Board of Appeals decision. The decision of the Board is final.

The Board of Appeal may:
Reverse the decision of the Parking Office and forgive the citation
Reduce the fine
Deny the appeal
Convey it to a warning

https://singapore.highpoint.edu/portal/appeal_citation

The Office of Emergency Preparedness & Safety is dedicated to ensuring that the campus is prepared for all hazards.

Take the first step toward preparedness by clicking the following icons:

 

bomb threat  evacuation  Fire

 

 

 

flood  gunman  hazmat

 

 

 

Robbery  Mass notificiatin  lightning

 

 

 

sip  tornado  winter weather

 

 

 

Available Apps
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Livesafe
Livesafe Contact Security easily (and anonymously) with LiveSafe. Anonymously share information with Security (text or call). Send pictures or videos along with your tip. Access counseling services and other campus resources. View a live-map of campus shuttles, including ETA to the next stop. Prepare for emergencies with the Emergency Response Guide. Download LiveSafe today in the Apple Store or Google Play Store.
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TransLoc Mobile App
Never miss the bus again! The Transportation Department launched TransLoc in the fall of 2014. Users can track shuttles in real-time, and will receive an alert when the shuttle is close to their stop.