Campus Concierge | The College Tour | Watch HPU

Chapters & Transcript

0:00

Meet Rowan, a junior from Colorado studying English and law. HPU cares so much about their students that they've created the campus concierge to answer any and all questions and provide an incredible list of services you will not find anywhere else, once again setting the precedent for how things should be done at a university. Rowan, please tell us more.

0:37

Thanks for the warm welcome, Alex. I always knew I wanted to attend college out of state, but I wasn't sure where. I chose HPU even though it is miles away from home.

Speaking of warm welcomes, HPU offers a unique concierge service that makes every student feel like High Point University is their home away from home. Not only have I utilized HPU's campus concierge when I need assistance, I actually work as a student concierge. I help improve the daily lives of students, parents, faculty, and community members by providing a central source of knowledge about the university.

1:10

With 80% out of state students like myself, travel plans for university breaks may sound stressful, but our concierge service offers free shuttle rides to and from major airports in North Carolina. We also provide complimentary car checks for students driving home. Technicians come to campus to ensure your car is road ready before you leave. It's a reflection of HPU's caring culture.

What about your birthday? Your parents are away, so what happens? We hand deliver personalized birthday cards complete with a gift for a coffee on us. You may be far from home, but at HPU you're never far from family.

And if your parents want to surprise you on Valentine's Day, our staff delivers hundreds of flower arrangements around campus.

1:58

We provide around the clock service, and you can reach us digitally too. Our parents can join a special Facebook group where they are assisted by our team within minutes.

All of these services are designed to provide guidance, information, and reassurance. College doesn't have to be stressful. At HPU, we have systems in place to ensure that you're cared for, a comfort that both students and parents enjoy. I'm proud to serve as a dedicated member of our caring campus community.

2:33

That is so amazing! As a student, it's great to know there's an entire team dedicated to helping you when needed, and as a parent, it really puts your mind at ease. At HPU, home is not a place, it's people. And HPU's concierge is setting the example.

This video features Rowan, a junior from Colorado, discussing High Point University's innovative campus concierge service. The program serves HPU's 80% out-of-state student population by offering airport shuttles, car maintenance, personalized birthday cards, Valentine's Day flowers, and round-the-clock support via digital channels like a dedicated Facebook group. Through these comprehensive services, the concierge transforms the student experience and demonstrates HPU's commitment to making students feel at home while away from family.

Campus Concierge | The College Tour

Campus Concierge | The College Tour

Introduction to Campus Concierge

Rowan's HPU Experience & Concierge Role

Comprehensive Concierge Services

24/7 Support & Campus Community

Closing Remarks