Terms of Service
“Ask a Librarian” contact forms (“Contact Us” and “Research Request Form”) may be used by any member of the High Point University community, but are particularly intended for law school patrons, including faculty, staff, and students.
We will try to acknowledge and answer your question or respond to your comment within two business days. The librarians will provide accurate, relevant, and current information to the best of our ability. However, we are not liable for any errors. If we cannot answer your question or are unable to provide resources or answers, we will attempt to refer you to other answers or explain why we are unable to answer the question.
We will not provide answers or explanations to questions or comments which:
- have the potential to breach confidentiality with another patron;
- ask us to provide very specific answers to course assignments, unless it is a research question you are requesting assistance with;
- involve giving you personal advice about something;
- ask for legal advice (though we may point you to legal resources);
- are inappropriate or offensive.
Privacy Statement
Kahn Law Library will collect information from you for the purposes of replying to your query, including name, email, and role within HPU. While this is information is already available within the university infrastructure, we will not specifically share this information with anyone.
Questions and answers may be separated from your personal information, then retained in order to collect statistics and formulate Frequently Asked Questions. Questions will not be shared with anyone other than librarians and library staff.