FAQs

Q When will the incentive points cycle begin again?

A The incentive points cycle for 2021-2022 will run March 1, 2021-February 28, 2022.

Q How do I get credit for activities done outside the EWC?

A Log additional activities into the Employee Wellness portal powered by Virgin Pulse; to enter this information, hover on the home icon and click on “stats” in the dropdown menu.

Q Do I have to enroll in the points program?

A No, if you elect to take medical coverage through High Point University, you are automatically eligible to earn points toward the Wellness Medical Plan for 2020-2021. However, you will need to create your account in the Employee Wellness Portal.

Q I am not on the medical plan, can I still participate in wellness activities?

A Yes, the employee wellness center and wellness activities (including the wellness portal) are open to all employees.

Q Are there showers at the EWC?

A Yes, the EWC has a shower and locker room area; however, due to COVID-19, the shower area is not available.

Q Will there be staff in the EWC?

A Currently, the Director of Employee Wellness has office hours from 8:30am to 5:00pm, Monday through Friday. Student staff are available Monday through Wednesday from 4:30 to 6:30pm during the academic year.

Q Where do I park at the EWC?

A Parking is available in the EWC lot which is located on the far (north) side facing Wesleyan.

Q What hours are the employee wellness center open?

A The EWC is open 24-hours; employees must swipe their passport to access the facility.

Q Can family members use the EWC?

A At this time the center is for employees only.

Q Does the EWC have towels?

A Employees will need to bring their own toiletries and towels.

Q Do I need to bring my own lock for the lockers?

A Yes, the employees are encouraged to bring in their own locks for lockers each day. Lockers are single use, per day; locks left on for an extended period of time will be removed and the content of the locker will be placed in the Wellness office.

 Q Do I have to scan my passport each time I come?

A Yes, the card scanner records your visit and applies your points. If you do not scan your passport, we have no record of your visit.