Student Accounts


The staff in the Office of Student Accounts is here to help you work through any issues you may have regarding your student account. We are available to any current student, parent or member of the university community to answer questions about a range of account issues, including:

  • Billing
  • Payment of tuition & fees
  • Enrollment and payment of student insurance
  • Administration of TouchNet Monthly Payment Plan
  • Administration of University Dining Plan enrollment for students living on campus
  • How to pay your bill using a prepaid tuition program or 529 account

Our Student Account Representatives are happy to assist you in these matters, and we welcome you to visit our offices in Roberts Hall 105.

General Questions  (336)-841-9259

Megan Inch, Associate Director of Student Accounts (Graduate Students, Billing, Refunds, Etc)
(336) 841-9166

Joyce Williams, Assistant Director of Student Accounts (TouchNet Liaison, Monthly Payment Plans, Payment Agreements, Collections, General Account Questions)
(336) 841-4637  |

Sue Durant, Senior Student Account Coordinator (VA, Athletes, ROTC, SACM, General Account Questions, Student Health & Tuition Protection Insurance and Canadian Tax forms)
(336) 841-9437 |

Jeffrey Lewallen, Data Analyst (1098T’s, Report Generation, Housing Adjustments, Departmental Liaison, TouchNet Liaison)
(336) 841-9389 |

Marsha Smalls, Student Accounts Processor (Payments, Deposits, Scholarship Receivables, Passport Items, Parking Tickets)
(336) 841-9089  |

Tralea Armstrong, Administrative Assistant (General Account Questions, Front Desk Coordinator)
(336) 841-9259  |

Jonathan Mador, Senior Director of Student Financial Services
(336) 841-9370


The Student Accounts Office is Located on the first floor of Roberts Hall.

(336) 841-9259
(336) 888-6384 (fax)