Federal Verification
Once we have received the results of your 2024-2025 Free Application for Federal Student Aid (FAFSA), you will be notified if additional information is needed before further processing can be done. If you are selected for the verification process, you will receive a letter and an email from our office directing you to sign into the Student Self-Service Portal with your HPU username and password (if you have trouble logging in contact the IT Help Desk at 336-841-4357 or [email protected]). Select the “Student Financial Planning” category and click on the Verification link in the Resources – Helpful Links section on the right side. You will be asked to verify your legal first name, last name, date of birth and social security number before you can access the verification section of the portal the first time. For return visits, you will sign in using only your HPU username and password.
Please note that this portal will use your legal name (as entered on the FAFSA) as we will be verifying information for the Department of Education to award you financial assistance. Also if a parent signature is required then once you have signed into your account, you will have to initiate access for a parent to sign the verification form. You will be prompted to choose the parent’s name and then enter their email address. Once your parent has signed the form, you will need to log back in to submit final approval.
All future notices will be sent to you through the portal. You can provide a phone number through the portal to be notified of updates via text messaging for faster response time. You can opt out of text messaging at any time.
This process is easy to navigate with simple step-by-step instructions. Required documents can be uploaded as a PDF or as a photo from your phone. You can provide a phone number through the portal to be notified of updates via text messaging. You can opt out of text messaging at any time.
All verification tasks will be completed through the portal, unless you receive one of these outstanding tasks:
* FAFSA Application was rejected
(make corrections to FAFSA at https://studentaid.gov/h/apply-for-aid/fafsa)
* Unable to calculate SAI – Student Aid Index
(make corrections to FAFSA at https://studentaid.gov/h/apply-for-aid/fafsa)
* There is an issue with one of the social security numbers (SSN) entered on your FAFSA
(correct SSN on your FAFSA at https://studentaid.gov/h/apply-for-aid/fafsa) or
(contact the Social Security Administration at 800-772-1213)
* Provide original copy of Social Security Card
in person to Room 100 of Roberts Hall or
an original notarized copy of the Social Security Card via mail (HPU; Office of Student Financial Planning; Drawer #49; One University Parkway; High Point, NC 27268)
See How to Complete Student Financial Planning (SFP) Verification for further instructions and assistance on completing the verification process online.
Please contact our office if you have any questions about this process at 336-841-9160 or [email protected].
North Carolina Residency Verification
If you were awarded the NC Need-Based Scholarship, then you will need to log on to the State of North Carolina Residency Determination System (RDS) website at ncresidency.cfnc.org/residencyInfo/home to complete the questionnaire to determine your NC residency status within 45 days of the start of the first semester that funding is awarded. You will not receive your NC Need-Based Scholarship money until this step has been completed and your eligibility for the grant has been verified. Once you complete the RDS process and are determined to be a NC resident, this step only needs to be completed once and does not need to be repeated annually as long as the student remains continuously enrolled at High Point University.