The VA Certifying Official (Mrs. Ashley Darr) at High Point University is located in the Office of the University Registrar in Roberts Hall, Suite 101.

If you are a new student and would like to start receiving benefits, the first step is to start the application process with the Department of Veterans Affairs (VA). Details regarding the application process can be found at You may also reach the VA by calling 1-888-442-4551. The VA is your best point of contact for questions concerning benefit payment amounts and questions regarding specific eligibility.

Once the VA application process is complete, the following paperwork will need to be submitted to the VA Certifying official (Ashley Darr) via mail, email attachment, fax or in person.
Roberts Hall: Suite 101

*Certificate of Eligibility (COE)
Note: The COE will be mailed to you after the application for benefits has been processed.

Current Students

Enrollment Changes:

  • If at any time your enrollment changes (withdraw/drop/add a course), it is required that the student contact the Certifying Official in writing ( to avoid payment problems.

Semester Certifications:

  • Certifications of enrollment are completed after the drop/add period of each semester and as long as the student is enrolled/eligible for benefits. Each student will receive notification via High Point University campus email when certifications are complete***

VA Academic Probation and Academic Suspension Policy:

  • When a student is placed on academic probation for one semester the student will receive notification from the school certifying official in writing.
  • When a student is placed on academic probation for the second consecutive semester the VA is notified and the student is placed on academic suspension by the VA. The VA and school certifying official will notify the student in writing. Students will be suspended from receiving VA Educational Benefits until their cumulative GPA is a 2.0 or higher.
  • After the cumulative 2.0 or higher gpa is earned, certifications for educational benefits may resume. Students should make this request via email:

Monthly Enrollment Verification

All students using Chapter 33 (Post 9/11) GI Bill Educational Benefits, who receive Monthly Housing Allowance (MHA) and/or kicker payments will be required monthly to verify their enrollment status monthly to continue receiving their payments.


Via Text Message (Easiest and fastest method):

  1. To opt-in contact the Education Call Center (ECC) at 1-888-GIBILL-1 (1-888-442-4551) to ensure the VA has your mobile phone number.
  2. After opting-in, you can verify your enrollment by responding to a text message from the VA.
  3. NOTE: the VA will never ask for your personal information, for example, social security number or bank account number via text.

Via Education Call Center:

  1. Contact the Education Call Center (ECC) at 1-888-GIBILL-1 (1-888-442-4551) and ask the representative to verify enrollment on your behalf.
  2. NOTE: Wait times may be high due to the number of students verifying each month.
  3. If you opt-out of text verification and later change your mind, or need to change your mobile number, call the ECC at 1-888GIBILL-1 (1-888-442-4551).


If you fail to verify your information for two consecutive months, your monthly payments will be placed on hold. You will then have to take additional steps to verify your enrollment and have the payments released.

Yellow Ribbon:

High Point University participates in the Yellow Ribbon Program for students who receive 100% of Post 911 benefits.  The Department of Veterans Affairs (VA) is responsible for determining the level of eligibility for the Post 911 Program.  Only students who are deemed eligible for 100% of Post 911 will be eligible for the Yellow Ribbon Program. The Yellow Ribbon Program is only available to undergraduate students.

The Yellow Ribbon Program is a matching program between the institution and the Department of Veterans Affairs (VA). Each institution must establish the level of funding they will provide to which the Department of Veterans Affairs (VA) matches. At High Point University, we have agreed to provide $4,000 in institutional funding to which the Department of Veterans Affairs (VA) has agreed to match.

The University does not have access to military records and cannot determine eligibility. All eligibility and payment questions should be directed to the Department of Veterans Affairs by calling 1-888-GIBILL-1.

Helpful information:
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Certifying Official:

Mrs. Ashley Darr, Assistant Registrar

336-841-9178 (office phone)
336-888-6365 (fax)

Mailing address:
High Point University
Office of the University Registrar
Attn: Ashley Darr, Drawer #38
One University Parkway
High Point, NC 27268