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Assistive Technology

 Empowering Every Learner Through Technology

Empowering Every Learner Through Technology

Discover how assistive technology transforms access, engagement, and success for students in higher education.

The tabs above provide instructors with an overview of common assistive technologies that support students with academic accommodations. These tools may assist with note-taking, provide course materials in accessible formats, enhance access to multimedia content, or offer read aloud support during lectures and exams. If you have questions about a specific technology or need guidance on how to ensure compatibility with your course materials, please contact:

Joel Peddle
Assistant Director of Assistive Technology & OARS Testing Center
Office of Accessibility Resources and Services
📞 336-841-9612

Assistive Technology Survey Feedback

Note-Taking Technology

Students may use a device and/or assistive technologies (e.g., digital recorder, smart pen, or software such as Genio, OneNote, or Otter.ai) to record lectures, integrate class handouts or other materials, and take their own notes during class. Instructors are encouraged to provide any class materials (PowerPoint, handouts, etc.) at the beginning of class.

Students agree to use these files for personal study purposes only and are not permitted to share lectures, recordings, or class materials with others. Instructors can request students to sign a Record Lecture Agreement  to reinforce guidelines about posting/sharing of class content.

Learn more about Genio below:

  • Genio Notes empowers students to take more meaningful, organized notes. Through a simple and structured process, students can capture lecture audio and slides, highlight key moments with text, labels, or drawings, and later review and refine their notes for deeper learning and retention.

Image of Genio in smartphone and tablet

 

 

PDFs

Students may require alternative media formats such as audiobooks or OCR (Optical Character Recognition)-compliant PDF documents for required textbooks. To ensure that we are providing students with OCR-compliant PDF documents that can be accessible to students, please click instructions on how to reformat PDFs for text-to-speech. Remediation of PDFs can also be done by the OARS Assistive Technology Specialist upon request and with sufficient lead time. In an effort to remain in compliance with federal laws and university policies, the OARS staff aim to convert all materials and deliver them to students by Friday before the week the materials are needed. To accomplish this goal, OARS must have access to printed materials at least 2 weeks before the term begins.

Textbooks in Alternative Format

The Office of Accessibility Resources and Services (OARS) provides accessible electronic versions of all textbooks for students with disabilities. This process begins with faculty submitting the required textbooks for the class promptly. The student must purchase the textbook and provide proof of purchase. OARS will locate the electronic reformatted copy of the textbook in the OARS digital library. If the textbook is not available within the library, OARS will attempt to locate it through various consortiums or, if necessary, will contact the publisher. If the publisher is unable to comply, OARS will independently purchase and reformat the textbook. This process is typically completed via Blackboard Ally which can generate PDF, Mp3, EPUB, BeeLine Reader, BRF (Electronic Braille), and HTML formats.

The process of requesting alternative formats from the publisher may take several weeks. Therefore, OARS requests that you inform students of required texts as soon as possible.

In order to do so, please consider the information below:

  1. Ensure the bookstore has all book information for your course (including textbooks, novels, course readers, and supplementary materials). If there will be no textbook materials for your course, please share that as well.
  2. Prepare and share the course syllabus and/or reading list.
  3. Post to your online course site (if utilized in your course).

You can use these links to learn more about resources, which support our partnership in creating accessible instructional materials:

Screen Reader

Some students with low visual use screen reading software (“screen readers”) to access documents and websites. This means they use software that reads the text aloud that is displayed on a computer screen. However, all documents and websites used for coursework must be configured appropriately for the technology to work.

Fully accessible textbooks and documents include descriptions of all images, conversion of interactive elements (fill-in-the-blank, tables, etc.), and navigation elements (headings, page numbers, etc.).  To make materials more accessible, edits must be made to the alternative text for images, graphs, charts, etc. Blackboard Ally can be utilized to assist with making materials accessible.

If you would like more information about how to produce accessible course materials yourself, please contact the Assistive Technology Specialist at [email protected]. We are happy to consult on how to produce these materials efficiently and sustainably. 

Accessible Audio/Video Materials

If your student is approved for Closed Captioning (CC) as an accommodation, all video and web media must be provided with closed captioning in order to maintain compliance with the Americans with Disabilities Act Amendments Act (ADAAA) and Section 504 of the Rehabilitation Act. Please consider finding video resources and materials that already have captions. If you must use a resource which is not already captioned, the Office of Accessibility Resources and Services is available to help ensure you have accessible materials for your students.

Please provide the Office of Accessibility Resources and Services with a list of any uncaptioned films you are using during your class this upcoming semester so we can begin captioning the films for you. Please submit a request for closed captioning via Accommodate. You can also send a list of resources to [email protected]. This process can be very lengthy, so please ensure sufficient lead time for OARS to complete the process (at least 2 weeks prior to needing the materials in class).

Please contact OARS at (336) 841-9026 if you have any questions.

image   Reader Assistive Technology 

While Blackboard’s built-in Reader Assistive Technology (ReadSpeaker) provides universal access to digital assessment content, it can only read text that is entered into Blackboard. To ensure full accessibility, all text must be entered directly into the system, both the questions and corresponding answer choices. If a paper copy is provided for reference, the Blackboard version must still include the corresponding question text (not just the answer choices) to avoid disabling HonorLock.

ReadSpeaker for Assessments

  • ReadSpeaker instantly creates an audio version of exams, tests, and quizzes. Text-to-speech technology reads test instructions and questions aloud, providing a consistent, accessible testing experience that supports student access.

How text-to-speech assessment tools support students

  • ReadSpeaker provides students with equitable access to exam and assignment content by offering an alternative way to engage with written material, supporting efficient access and full participation.
  • Text-to-speech is not limited to students with accommodations. Many students find it helpful for online assignments, studying, and test-taking, making content more accessible and easier to engage with for all learners.

(select CC for closed captions)

Voice Recognition Technology (Speech-to-Text Accommodation)

Voice dictation technology is provided as an approved accommodation for students who need to speak their written responses instead of typing. Students use speech-to-text software such as Microsoft Dictate, Dragon NaturallySpeaking, or built-in tools like Windows Speech Recognition to complete assignments and written exam responses.

This accommodation supports students when completing:

  • Essay assignments

  • Short-answer questions

  • Long-form or essay exams

Faculty can support students using dictation by:

  • Providing assignments and exams in an electronic format compatible with dictation software (e.g., Word, Notepad, or online text entry fields).

  • Understanding that students will speak punctuation commands (e.g., saying “period,” “new paragraph,” etc.) during dictation.

Dictation tools are not a universal feature but are approved on a case-by-case basis through the Office of Accessibility Resources and Services (OARS) as part of a documented accommodation plan.

Best Practices
  • Share your slides ahead of time
    Upload your PowerPoint or slide deck to your LMS (Blackboard Ultra) or share link in advance so students can import the slides into Genio Notes and follow more easily.

  • Speak clearly and at a moderate pace
    Because Genio supports audio recording + transcription, clear speech helps students capture key points in real time and refine notes later.

  • Use slide design that supports note-taking

    • Use clear headings and consistent layout so that students can recognize the structure quickly.

    • Leave some “white space” or blank slides at key moments (e.g., before moving to a new concept) to allow students to annotate, tag, or mark the moment in Genio.

    • Ensure that all visual content (e.g., charts, graphs, images) are accompanied by a verbal or written description to support individuals who are listening or reviewing content non-visually.

  • Verbally cue important moments
    Announce things like: “This next section is very important, you’ll want to make note of this,” or “Pause for a moment so you can review what we just covered.” These verbal cues help students using Genio to mark the moment in their record and then revisit it for review.

  • Repeat or summarize key points
    At the end of a major section or slide cluster, summarize the main takeaways. This helps students using Genio to organize and refine their notes (rather than just capturing raw content).

Students approved for Books in Alternative Format accommodations may receive course materials such as textbooks, PDFs, or other readings in accessible digital formats (e.g., searchable PDFs, Word documents, or other screen-reader–friendly files). Faculty play a vital role in ensuring these materials are accessible from the start, helping students engage fully with course content.


1. Ensure PDFs Are Searchable (OCR Compliant)

  • Always provide text-based PDFs, not image-only scans. If you can’t highlight or copy text within the PDF, it is not OCR compliant and cannot be read by assistive technologies.

  • Use Adobe Acrobat or Microsoft export tools to make your files accessible:

    • In Adobe Acrobat (Pro or Standard):

      1. Open your scanned or image-based PDF.

      2. Go to Tools > Scan & OCR > Recognize Text > In This File.

      3. Choose the correct language and page range, then click Recognize Text.

      4. Save the document — it’s now searchable and screen-reader compatible.

    • In Microsoft Word or PowerPoint, always use File > Export > Create PDF/XPS (not Print to PDF) to preserve readable text.


2. Provide Readable, Well-Structured Documents

  • Use clear headings, consistent formatting, and descriptive titles.

  • Avoid scanned copies with handwritten notes or poor contrast.

  • Ensure embedded links and images include alt text or brief written descriptions.

  • Run Microsoft’s Accessibility Checker before posting materials.


3. Submit Readings Early

  • List all readings and textbook selections in your syllabus or on Blackboard as early as possible. This allows students who receive alternate format accommodations to request accessible versions in time to have all materials ready at the start of the course.


4. Use Compatible File Types

  • When possible, upload materials in Word, tagged PDF, or HTML format, as these are compatible with assistive technologies.

  • Avoid posting image-only files or untagged PDFs to Blackboard.


5. Partner with OARS

  • If you’re unsure whether a document is accessible, or if a student reports difficulty accessing digital content, please contact:

    Joel Peddle
    Assistant Director of Assistive Technology & OARS Testing Center
    Office of Accessibility Resources and Services
    📞 336-841-9612

    Our office can provide guidance and support to ensure course materials are accessible to all students.

1. Use accurate, complete captions
Ensure captions reflect all spoken words, key sounds, and speaker changes. If using auto- generated captioning, review for technical terms, names, and discipline-specific vocabulary. Correct common misinterpretations before sharing with students.

2. Choose reliable captioning tools
Use captioning features built into platforms like Panopto, Kaltura, YouTube, or Zoom. When possible, edit or approve captions before publishing to verify accuracy.

3. Provide captions for all media
Accurate captions are required for all recorded lectures, videos, podcasts, and external media used in your course. Captioning promotes equitable access for students who are Deaf or hard of hearing and benefits those engaging with course content in noisy or high-distraction settings.

4. Check synchronization
Captions should appear at the same time words are spoken—no delays or early text. Timely captions improve comprehension and reduce distraction.

5. Maintain readability
Use clear fonts, high contrast, and avoid blocking important visual content. Captions should remain visible long enough for students to read comfortably.

6. Include speaker identification
Label speakers in group discussions or interviews to help viewers follow along. Example: [Professor], [Student 1], [Narrator].

7. Offer transcripts as a companion resource
Provide downloadable transcripts for recorded materials. This supports study, note-taking, and screen-reader compatibility.

8. Caption new materials proactively.
Add captions during course material creation—not as an afterthought. It saves time and ensures accessibility from the start.

9. Stay consistent across materials
Ensure all videos in your course maintain the same captioning quality and format. Consistency helps students focus on learning rather than adapting to changes in accessibility tools.

Partner with OARS

  • You may also request Closed Captioning Support through your Accommodate Portal and select Submit Captioning Request.

  • If you have any questions regarding Closed Captioning contact:

    Joel Peddle
    Assistant Director of Assistive Technology & OARS Testing Center
    Office of Accessibility Resources and Services
    📞 336-841-9612

1. Enter all text directly into Blackboard
Avoid uploading test questions or answer choices as images or PDFs. Particularly when using Honorlock, always include the entire question (not just the answer choices) within Blackboard. Leaving out question text can disable accessibility tools or prevent them from reading content correctly. ReadSpeaker can only read text typed or pasted into Blackboard’s content fields.

2. Use clear, concise wording
Short sentences and straightforward language improve text-to-speech accuracy and make questions easier to follow for all students.

3. Check formatting for readability
Avoid unnecessary symbols, decorative fonts, or all-caps text in questions or answers. Use standard formatting like bullet points or numbered lists for clarity.

4. Preview with ReadSpeaker
Use the ReadSpeaker “Listen” button in Blackboard to test how your exam content will sound. This helps identify any issues with spacing, punctuation, or readability before students take the test.

5. Provide accessible attachments
If supplemental materials (charts, passages, or images) are necessary, ensure they have text-based alternatives such as captions, alt text, or an accompanying text file.

6. Encourage all students to try ReadSpeaker
Remind students that ReadSpeaker is available for everyone—not just those with accommodations—and can help improve comprehension and focus during online tests and readings.

1. Provide accessible digital materials
Create assignments and assessments in editable, text-based formats (such as Word documents) so that students with an approved dictation accommodation can complete responses using speech-to-text software.

2. Understand how secure testing affects dictation
Speech-to-text software cannot be used inside an Honorlocked exam. Instructors should work with OARS Testing Center to ensure Honorlock permissions for Voice Recognition Software (dictation) are granted, allowing them to use Word or other dictation programs and then transfer their responses into Blackboard once complete.

3. Recognize how dictation changes writing flow
Students using speech-to-text often compose ideas verbally and may revise afterward. Provide reasonable flexibility with writing style, pacing, and structure in assessments, as long as these elements are not essential to the learning outcomes you are evaluating on the exam. NOTE: It is reasonable to require that written assignments completed outside of the classroom be free of grammatical and spelling errors.

4. Provide clear and straightforward prompts
Use simple language and structured questions. Avoid unnecessary symbols, overly complex formatting, or multi-column layouts that may interfere with dictation or readability.

5. Encourage proofreading and revision
Remind students to review their dictated text before submission. They can read it aloud or use text-to-speech tools to check for errors and clarity.