Student Health Services

No, an appointment is required to visit the HPU Student Health.

Novant Health will have access to your student’s medical history.

High Point University provides transportation for emergent issues needing medical attention.

Although HPU Student Health does not offer on-campus x-ray services, Novant Health has advanced imaging services, including x-ray, available locally.

The HIPAA Privacy and Consent to Treat forms required by High Point University grant permission to HPU Student Health to provide all necessary care.

While not a requirement for visiting HPU Student Health, we recommend that your student establish a MyChart account by visiting www.novanthealth.org/mychart.  This will allow your student to have access to all of their medical information, ask questions of the provider and also take advantage of online video visits.

There will be no copays due for the student at the time of service. Services will be billed directly to the student’s insurance plan.  Any remaining balance from that will be sent to the responsible party, not billed to the student’s HPU account.

For information about the student health insurance plan offered through the University, visit the Student Insurance page.

We recommend that you call your private health insurance carrier to verify if Novant Health is “in-network” for your plan, even if you live in North Carolina. You can also check the Novant Health website to verify the accepted plans by commercial, PHP and marketplace. When you speak to your health insurance plan representative, let them know that you have a child who is headed off to college. Your representative can inform you of the plan’s requirements for students being seen for health visits while living out of state.

Yes. Novant Health partners with LabCorp for any labs that are performed during an office visit. Please check with your private insurance carrier to see if LabCorp is covered under your policy.

There are several pharmacy locations near campus. The HPU Passport Card is accepted at CVS located at 1119 Eastchester Dr. High Point, NC 27265 and 124 Qubein Ave. High Point, NC 27262.

Same-day delivery of medication is available.

If your student requires medications from a mail-order pharmacy, please use the following mailing address. If the medication is perishable (e.g. allergy serum, Humira, Xolair, Aimovig), please include this in the mailing address.

High Point University Attn: (Student Name, Mailbox Number) Attn: Perishable One University Parkway High Point, NC 27268

In most cases, your student will be cared for at Novant Health Kernersville Medical Center. However, if there is an emergent need, your student will be transported to the nearest hospital facility.

There are a number of after-hours care options available to students. Students can access online video visits, utilize Novant Health Care Connections telephone triage service, visit one of Novant Health’s local urgent care clinics or visit Novant Health Kernersville Medical Center.

Yes, online video visits include a $50 copay for the service.

HPU Student Health offers all necessary immunizations. Please discuss any questions about specific medications with the HPU Student Health care team.

Immunizations will be billed to the student’s insurance plan.

High Point University works with students who have unique needs related to academic, housing, or dining accommodations, or to acute or chronic medical conditions. Students can confidentially share information with the appropriate departments. If you have an identified medical condition that may require additional resources, use the contacts below.

• Mental Health Conditions/Counseling
• Learning Differences/Disabilities Including ADD/ADHD
• Physical and Psychological Disabilities/Housing Accommodations
• Food Allergies/Special Dietary Needs please contact the Hospitality Team at: [email protected]

As most medications used currently to treat ADHD/ADD are controlled substances, getting prescriptions from home medical providers can prove to be challenging for some students. In order to help with this, our medical providers at Student Health Services can assist in prescription refills for some students if certain criteria are met. Due to the known issues with overuse of these controlled prescription medications, exceptions cannot be made to the requirements.

ADHD/ADD Medication Refills

Yes, treatment for allergies is part of the wellness care available at HPU Student Health.

Hours: Tuesdays and Thursdays 8am to 3pm, Fridays 12pm to 3pm

Allergy Injection Administration

Required Allergy Documentation