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What is a Mental Health Crisis/Emergency?

  • You or someone else is in imminent danger.
  • Imminent danger is an immediate threat of harm or death.
  • You or someone you know has a current plan and/or  intent of suicide or homicide.
  • You or someone you know is currently having thoughts of killing themselves or someone else.


What should you do if you or someone you know is experiencing a mental health emergency?

The well-being of High Point University students is extremely important to us.  Triage services are available Monday-Friday from 8:00-4:45 pm during which time a student can walk in and be seen by a North Carolina Board Licensed Clinician for a brief encounter to determine if there is a need for a higher level of care or to recommend further services.

During Business Hours

If you are experiencing a mental health crisis/emergency Monday through Friday between 8:00am and 5:00pm, you may come to the Office of Counseling Services on the 3rd floor of Slane and we will arrange for you to speak with the Triage counselor.

After Business Hours

After hours and on weekends, we encourage you to contact HPU Campus Police and Security at (336) 841-9111 or call 9-1-1 if you are experiencing a mental health emergency.

If you are concerned that you may be in danger of hurting yourself or another person, you may call 9-1-1 or go directly to the nearest emergency room.  The closest emergency room to our campus is High Point Medical Center/Atrium Health Wake Forest Baptist, 600 North Elm Street  High Point, NC.  Enter through the Emergency Department and ask to speak with a Behavioral Health Assessment Team Member.

Learn more about HPU Campus Police and Security HERE

The Suicide Prevention Lifeline has 24/7 chat and phone lines. Dial 988 or 1-800-273-8255(TALK)

Other local behavioral health emergent care is available in our local community:

  • Old Vineyard Behavioral Health located at 3637 Old Vineyard Road, Winston-Salem, NC  336-794-3550
  • Moses Cone Behavioral Health located at 700 Walter Reed Drive, Greensboro, NC  336-832-9700
  • Guilford County Mobile Crisis: 1-877-626-1772 .  Available 24/7.

If you have experienced a sexual assault:

You may be experiencing many thoughts and feelings that are difficult to process.  First, make sure you are safe.  If you are feeling unsafe, and may be in danger, call 911.  If you are safe, you have several options for support.  Many sexual assault survivors choose to immediately go to the emergency room for medical attention, and/or seek services from a sexual assault nurse examiner, and may also at some point decide to report the assault to authorities.  However, it is okay to not know what you want to do. You have time to decide.  There are several options for support and reporting.

Please read Steps You Can Take After Sexual Assault

What is a Sexual Assault Forensic Exam?

SANE Nurse at Cone Health

Confidential Supportive Resources on Campus – These individuals are not mandated to report to authorities and offer confidential assistance. 

Office of Counseling Services
Slane Center | 3rd Floor | 336-888-6352

Student Health Services-Novant Health providers
Parkway Commons | 336-841-4683

HPU Chapel Services and Religious Life (Ordained staff)
Hayworth Chapel | 336-841-9241

Confidential Off-Campus Resources

Family Service of the Piedmont (Sexual Assault Services): 1401 Long Street High Point, NC , 336-889-6161

Family Justice Center : 505 E. Green Dr., High Point, NC 27260
(336) 641-SAFE (7233)
(336) 641-2889 Direct

National Sexual Assault Hotline, 800.656.HOPE (4673)

Non-Confidential Campus Resources – Any staff member or faculty that is aware of sexual assault is mandated to report to campus officials. 

You may also choose to report to High Point University’s Title IX Office

Title IX Coordinator, 336-841-9138

HPU Campus Police and Security, Emergency: 336-841-9111, Non-Emergency: 336-841-9112

Campus Resource Guide for Students Impacted by Sexual Violence, Intimate Partner Violence, and Stalking 

Concerned for someone?

You may choose to submit a Care Alert Referral. These referrals should NOT be used for mental health emergencies.

Please note that Care Alert Referrals are processed through the Office of Student Life and not the Office of Counseling Services.

Make A Care Alert Referral