Office Of Counseling Services

Services Offered

Counseling services are available to all currently enrolled undergraduate and graduate students!  

Services Offered

  • Triage Service during normal business hours
  • Individual counseling
  • Group therapy
  • Psychoeducational workshops
  • Referral to community resources
  • Substance use education/assessment/referral
  • Referral to our Psychiatric Nurse Practitioner for medication evaluation and management
  • 24-hour crisis response
  • Faculty/Staff consultation
  • Outreach
  • Training

Please check  Updates on Covid-19 to learn how current safety precautions may affect services and accessing care. 

Counseling Services Staff are committed to helping you get the most out of your college experience by offering individual counseling in which you can explore concerns in a non-judgmental, safe and confidential setting.  Common concerns and issues we work with include:

  • Anxiety
  • Depression
  • Self esteem
  • Traumatic experiences
  • Sexuality and gender identity
  • LGBTQ+ affirming
  • Substance misuse and abuse
  • Grief and loss
  • Eating disorders
  • Relationship difficulties
  • Stress and time management
  • Difficulties with adjustment to college life
  • Behavior change

Scope of Clinical Care

The Office of Counseling Services strives to offer a comprehensive, developmental range of services focused on the mental health needs of High Point University students by providing high quality psychological interventions to promote the wellness of our students. The focus of our services include:

*Providing professional clinical services that assist students in their pursuits of both personal and academic goals.

*Providing opportunities for prevention and psychoeducation of our campus community about the psychological    and developmental needs and pathways of students through programming, consultation, and referral services.

*Providing rapid crisis response to mental health emergencies for students and the campus community, including facilitation of further assessment for possible hospitalization and crisis debriefing after a traumatic event.

Clients are seen by appointment only, with exception if the student reports they are having an urgent mental health crisis. Parents and concerned others are not permitted to schedule appointments on the student’s behalf and students must initiate care directly on their own.

Some students may require services and interventions beyond the scope of clinical care for Counseling Services. Students with the following concerns and characteristics will likely need a different type or level of care than what is within the role and scope of Counseling Services at High Point University and may include clients who:

  • Consistently require services more than once per week and/or frequent emergency intervention after hours that cannot be stabilized with short-term crisis intervention.
  • Present with disordered eating at a level that requires extensive medical monitoring.
  • Present with mental health concerns for which a solution-focused, brief therapy model of treatment will not appropriately address.
  • Some students may be referred to services other than those offered by the Office of Counseling and may include:
    • Intensive outpatient or inpatient treatment.
    • Medical detoxification and/or medical stabilization.
    • Court ordered or mandated treatment.
    • Comprehensive psychoeducational assessments (e.g., learning differences, Attention Deficit/Hyperactivity Disorder, etc.).
    • Psychological assessments or evaluations for selection, performance prediction, or forensic purposes (e.g., professional school application, employment security assessment, litigation or legal adjudications).
    • Specialized services beyond the clinical expertise of Counseling Services staff.
    • Students who are unable to comply with treatment (e.g., repeated no shows or late cancellations).
    • Students who are already under the care of another mental health provider.
    • Students seeking therapy for the sole purpose of obtaining documentation for another office or for documentation for an Emotional Support Animal.
    • Students seeking services while away from campus (e.g., away over summer break, outside the State of North Carolina, or studying abroad).

Interested in receiving services?

The Office of Counseling Services  is open Monday through Friday, 8:30am to 5:00pm. We offer same day triage appointments Monday – Friday, 8:30am to 4:30pm.

  • Same day triage appointments are 15-20-minute consultations with a licensed clinician.  It is not a therapy session.
  • You and a counselor will discuss needs and level of care.  Frequency of appointments is a clinical decision that will be made by the counselor.
  • Please come directly to our office if you are experiencing a mental health emergency.  If your are experiencing a mental health emergency after business hours or on a weekend, please call Campus Safety and Security at 336.841.9111.  Learn more by visiting out Mental Health Emergencies page  .
  • Please note, we cannot make appointments for students by third parties.
  • Students must decide to access care on their own, even if they are minors under the age of 18, in which case, we must also have parental consent for therapeutic services to begin.

We are currently offering same day triage by phone. Please call us at 336- 888-6352.

Please check  Updates on Covid-19 to learn how current safety precautions may affect services and accessing care. 

Medication Services

  • The Office of Counseling Services offers medication services with a Psychiatric Mental Health Nurse Practitioner. There is no fee to see this provider.
  • A client may meet with this provider to discuss medication options and must be referred by one of our staff  clinicians.
  • A client must be engaged in counseling and following a treatment plan with The Office of Counseling Services in order to access this service.
  • Counseling services can refer to local community psychiatric providers if the student does not wish engage in counseling.
  • We do not have an on-campus pharmacy, but your medications can be delivered to Student Health Services from Deep River Pharmacy.
  • Prescriptions are billed to your insurance and you are responsible for any copay associated with filling prescriptions.


A referral to another agency or person may be recommended and facilitated by Counseling Services to ensure that your needs are met.  We will work with you to determine if your concerns are within our scope of practice or if a referral to a community provider would be most appropriate.


As a client of the Office of Counseling Services, you have a right to confidentiality. Click here to learn more.

Ethical Guidelines

Counseling Ethical Guidelines : Licensed Professional Counselors adhere to the American Counseling Association’s Code of Ethics.




Monday - Friday
8:30am to 5:00pm 

High Point University
3rd Floor Slane Center
High Point, NC 27268
336-888-6306 (Confidential Fax)