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HPU CARE

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Connecting Students with Support When It Matters Most
The High Point University® Collaboration, Assessment, Response, and Education (CARE) Team is a multidisciplinary group of professional staff members dedicated to supporting the well-being, safety, and success of the HPU community. CARE works collaboratively to identify concerns, assess needs, and connect students with appropriate resources and support.

The CARE Team takes a holistic and compassionate approach to understanding each situation and coordinating supportive responses using evidence-informed practices and campus partnerships.

Meet with CARE Submit a CARE Referral

CARE outreach is supportive and non-disciplinary in nature.

CARE is not an emergency response service.

If there is an immediate threat or concern for someone’s health or safety, please contact HPU Security at 336-841-9111 or call 911.

How CARE Can Help

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Early Outreach

We reach out early when concerns arise to offer support and guidance.

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Resource Connection

We connect students with campus and community resources that fit their needs.

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Coordinated Support

We collaborate with campus partners to provide holistic and effective support.

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Ongoing Care

We follow up and provide continued support as students navigate challenges.

What Happens After a CARE Referral?

Referral Submitted

A CARE Referral is submitted regarding a student concern or need for support.

Reviewed

The CARE Team reviews the information provided and determines appropriate next steps.

Outreach

The student may receive outreach through phone calls, emails, or text messages.

Support Coordinated

CARE may connect the student with campus resources and supportive services.

Follow-Up

Additional follow-up and support may occur based on the student’s needs.

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Support Anytime, Anywhere

HPU students have access to Welltrack Boost, a free and confidential digital wellness platform offering self-guided tools, mood tracking, mindfulness exercises, and wellness resources designed to support you throughout your college experience.

  Explore Welltrack Boost
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Threat Assessment
The CARE Team is also tasked with assessing concerning behaviors of HPU community members and guests who may pose a threat to self, others, or the HPU community and to recommend interventions accordingly. Interventions may include but are not limited to:

  • Referral to law enforcement/HPU Police and Security
  • Referral to Human Resources (employees only)
  • Referral to the Office of Community Standards (students only)
  • Referral to Peer Assisted Learning Services (students only)
  • A University-Initiated Leave of Absence (students only)

Contact

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Marlena AbantoHollans
Assistant Director of Case Management

Phone Number
(336) 841-4631

Email
[email protected]

Whether you have a question, want to learn more about what CARE does, or are ready to connect someone with support, we are here. Reach out to us directly, browse our frequently asked questions, or explore resources built around student well-being at HPU.

FAQs Resources Request a CARE Presentation