At High Point University, we are committed to student success, both in and out of the classroom.  College is a time that is full of promise and opportunities.  It is also a time of intellectual pursuits, personal growth, and development.  For all HPU students, there are times that the journey can be enhanced by the support from others in a caring community.  CARE ALERT is a mechanism that community members may utilize to help someone who is in need.  This caring program is offered through the Office of Student Life and is designed to provide support and assistance to students who may be struggling with the college experience or other life challenges. Some reasons submit a CARE ALERT include these concerns:

  • Attendance
  • Academics
  • Sadness
  • Behavioral Concerns
  • Interpersonal Relationships
  • Substance Concerns
  • Housing Concerns
  • Family Issues

The main goal of the HPU CARE ALERT program is to help students to be successful at HPU through individual support, care, and the coordination of HPU resources. CARE ALERT staff will reach out to the student to discuss the concerns they may be facing and to devise a strategy to help address these concerns. Students may continue to meet with our staff on a regular basis, be referred to the Office of Counseling Services or offices on campus or decide that they have received sufficient information after the first meeting.

HPU faculty, staff, and peers play a vital role in a student’s success. As members of the HPU community take notice that students are struggling academically, socially, emotionally, or personally, it is important to refer these students to the CARE ALERT program for assistance. Students are welcomed and encouraged to contact the Office of Student Life directly if they have a need.  Referrals may be made by, students, parents, faculty or staff.

Referrals from staff/faculty, family members, peers and students themselves may be done via telephone, email, or in person. Referrals to CARE ALERT may be kept anonymous.  If you would prefer to email your notice, please email

However, if this is an emergency or someone needs immediate assistance, please call 911 or 336-841-9111.

Make a Referral